Financial Performance Summary
Revenue Performance:
- Q2 FY27 revenue: USD 1.235 billion
- Sequential growth: 1.1% QoQ
- Year-over-year growth: 5.1% in constant currency terms (4.7% in USD terms)
- Revenue in INR: ₹11,808 Crores, representing 1.7% QoQ and 13.6% YoY growth
Profitability Metrics:
- EBIT margin: 15.6%, representing a 10 basis point sequential improvement
- PAT margin: 11.7% (down from 12.7% in Q1 due to one-time gain recognition in previous quarter)
- Effective tax rate: 25.8% (unchanged from Q1)
- Basic EPS: ₹47.2 for the quarter (compared to ₹49.5 in Q1)
Cash Flow & Balance Sheet:
- Operating cash flow to PAT ratio: 39% (down from 79% in Q1 due to advance payments and gratuity provision funding)
- Free cash flow to PAT ratio: 24% (compared to 63% in Q1)
- Cash and investment balances: USD 1.6 billion or ₹15,300 Crores (vs ₹15,021 Crores in Q1)
- Return on capital employed: 28.5% (vs 29.8% last quarter)
- Total DSO: 84 days (improved by 1 day from 85 days last quarter)
Operational Highlights
Headcount & Utilization:
- Total headcount: 88,835 (net addition of 949 employees sequentially)
- Fresher additions: 1,743 for the quarter
- Utilization excluding trainees: 86.4% (flat sequentially)
- Trailing 12-month attrition: 13.3% (stable)
AI Business Performance:
- AI revenue reached 13.4% of overall revenue
- 40% year-over-year growth in AI revenue
- Cumulative AI revenue including enterprise AI grew 47% year-over-year
- AI 1,000 program on track with nearly 1,000 employees in mentor-led journeys
- 2,000+ certifications across Claude, Gemini, Copilot, and Azure AI
Order Inflow & Pipeline:
- Order inflow: USD 1.3 billion
- Pipeline described as "healthy" including large deals
- Added financial services client to USD 100 million-plus client category
Business Segment Performance (Constant Currency)
Industry Segments:
- Financial Services: 3.1% sequential growth, 0.4% YoY growth (returned to growth)
- Tech and Services: 7% YoY growth, -4% sequential (seasonal movements)
- Consumer: 0.3% sequential growth, 8.6% YoY growth
- Production: 3.7% sequential growth, 7.4% YoY growth (Manufacturing and Energy/Utility)
Geographic Performance:
- Americas: 1.5% sequential growth
- Europe: 1% sequential growth
- Rest of World: -1.4% sequential decline (due to Middle East revenue impact)
Strategic Initiatives & Capability Development
BlueVerse™ Ecosystem Enhancements:
- Launched BlueVerse™ OneToken: Workload routing and governance layer
- Introduced BlueVerse™ RightLogic: Cybersecurity assessment framework
- Created BlueVerse™ SovereignSphere™ Models: Domain-trained AI models
- Developed three new domain-specific small language models (SLMs)
- Granted six AI patents
Partner Ecosystem Developments:
- Fully embedded Claude and Claude Code into BlueVerse™ AI delivery fabric
- Partnered with Glean for enterprise knowledge layer integration
- Partnered with Cognition to bring Devin software engineering agent
- Collaborated with IBM and Red Hat for Project Lightwell vulnerability discovery
- Collaborated with Chainguard for software supply chain security
Facility Expansion:
- Opened new Global Delivery and AI Competency Center in Kolkata
- Expanded BlueVerse™ Studio footprint to Hyderabad
Notable Deal Wins
- Selected by global banking institution as strategic technology partner for wealth and personal banking services
- Selected by North American specialty construction company to build AI-led operating model
- Selected by US insurance company as strategic partner to consolidate global IT services and embed AI
- Expanded relationship with large US property and casualty insurer as AI-led engineering partner
- Selected by leading CPG player to support marketers in concept-to-creative process transformation
- Selected by global music entertainment company to implement AI-enabled financial planning platform
Proof Points of AI Delivery
Enterprise AI:
- Developed agentic recovery platform for global media company achieving 100% classification accuracy
- Deployed 12 specialized AI agents for European PayTech company, reducing delivery cycle time by 50%
Business AI:
- Building intelligent retirement solutions for investment management company
- Deployed AI-powered HR agent for global petrochemical leader, potential 40% HR ticket reduction
Marketing AI:
- Enabled AI-powered content generation for global food service business, 50% productivity gains
- Redesigned checkout experience for home-improvement retailer, improving purchase time
Industrial AI:
- Deployed AI-powered predictive maintenance for automotive manufacturer, reducing downtime
- Deployed agentic AI-based digital twins for environmental services company, 50% manual effort reduction
Corporate Actions
Dividend Declaration:
- Board approved interim dividend of ₹25 per equity share
- Represents 13.6% increase from corresponding quarter of previous year
M&A Activity:
- Acquisition of certain Randstad digital businesses in Europe and Australia
- Approval process on track, expected to receive all approvals in Q3 FY27
ESG Performance
- Achieved ESG leadership status with score of 76 from NSE Sustainability Ratings and Analytics Limited
- Rated in leadership category by SES ESG Research with score of 77.3
- Among top performing Indian companies by market capitalization
Management Outlook
- Expect stronger sequential growth in H2 FY27 compared to H1
- Delivered 5.4% year-over-year growth in H1 FY27
- AI adoption accelerating with growing demand across AI stack
- Confident about growth momentum acceleration due to client confidence and AI pivot
- Randstad acquisition expected to close in Q3 with market realignment in subsequent months
Risk Factors & Challenges
- Middle East business impact affecting Rest of World segment performance
- Hardware pricing and delivery time challenges affecting CBDT deal ramp-up
- Traditional services facing pricing pressure while AI services command premium
- Ongoing macroeconomic conditions affecting decision-making timelines