Max Financial Services Limited – Investor Presentation Summary

Key Operational Highlights

  • Individual Adjusted first year Premium at Rs 1,810 crore grew by 17% vs Private industry growth of 15%
  • Private Market share at 10.1% during 3M FY'27 expanded by 13 bps from 10.0% during 3M FY'26
  • Total APE grew by 15% driven by robust NOP growth of 12%
  • Assets Under Management reached Rs 2 lakh crore, underscoring sustained business growth
  • Policies Sold ('000) grew by 12% to 187 from 166 in 3M FY'26
  • Individual New business Sum assured grew 32% to Rs 1,17,277 crore from Rs 89,079 crore

Key drivers of operational performance: Strong growth in proprietary channels (15% growth) driven by 27% growth in online proprietary, partnership channels grew 16% with 14% growth in Axis Bank and 21% from other partnerships, successful onboarding of 10 new partners during 3M FY'27

Segment-wise Performance

  • Retail Protection and Health APE grew by 44% to Rs 314 crore during 3M FY'27 vs Rs 218 crore during 3M FY'26
  • Annuity APE grew by 116% to Rs 246 crore during 3M FY'27 vs Rs 114 crore during 3M FY'26
  • Rider APE grew by 57%
  • Group Credit Life grew by 57% to Rs 42 crore from Rs 27 crore
  • ULIP grew by 19% to Rs 713 crore from Rs 598 crore
  • NPAR Savings declined by 41% to Rs 291 crore from Rs 498 crore
  • Group Term Life declined by 2% to Rs 166 crore from Rs 170 crore

Explanation of significant changes in segment performance: Growth driven by higher focus on protection, health, and annuity segments with strategic shift away from NPAR savings products

Financial Highlights

Revenue: Rs 7,289 crore (excluding investment income)

PAT: Rs 118 crore (consolidated)

Value of New Business: Rs 446 crore grew by 33% from Rs 335 crore in 3M FY'26

New Business Margin: 23.2% vs 20.1% in 3M FY'26 (315 bps expansion)

Operating RoEV: 14.9% (60 bps improvement)

MCEV: Rs 30,415 crore as of June'26

Profit Before tax: Rs 91 crore (22% growth)

Net Worth: Rs 6,733 crore (6% growth)

Policyholder Opex to GWP Ratio: 16.0% (-185 bps improvement)

Solvency: 198%

YoY comparison: Strong growth across key metrics with VNB up 33%, revenue up 18%, and margin expansion of 315 bps

Drivers of financial performance: Higher protection sales, improved operational efficiency, and growth in profitable segments

Key Risks: Not explicitly disclosed in presentation

Geographical Revenue Split

Domestic vs Export/Regional Revenue: Not specified

Regional Breakdown: Not specified

Balance Sheet Snapshot

Net Debt/Equity: Not specified

Reserves: Not specified

Current Assets/Liabilities: Not specified

Working Capital/Leverage Metrics: Not specified

Financial Health Insights: Strong capital position with solvency at 198%, continued growth in embedded value to Rs 30,415 crore

Capex & Cash Flow Health

Capital Expenditure: Not specified

Free Cash Flow: Not specified

Operating Cash Flow: Not specified

Net Debt Movement: Not specified

Investment Rationale: Focus on digital transformation, product innovation, and distribution expansion

Strategic & R&D Initiatives

Investments in Innovation: Launched Smart Global Investment Fostering Tomorrow Plan (USD denominated ULIP), Launched Smart Retirement Income with Sustained Earnings Plan (variable annuity), AI/ML integration across operations

Expected impact on growth: Digital initiatives driving improved customer experience and operational efficiency

Strategic Rationale: Expanding into high-growth protection and annuity segments, enhancing digital capabilities, strengthening distribution partnerships

Industry Trends & Business Environment

Macro/Industry Trends: Life insurance industry growing at 15% in individual APE, increasing protection awareness, digital adoption accelerating

Impact on Company: Benefiting from industry growth while outperforming with 17% APE growth, leveraging digital trends to enhance customer acquisition and service

Management Commentary & Growth Outlook

Strategic Outlook: Continued focus on predictable & sustainable growth, digital product innovation, customer centricity, and digitization for efficiency

FY Guidance: Not explicitly provided

Market Share Targets: Maintained leadership position in online protection & savings, rank #3 in individual sum assured

Risks and Opportunities: Emphasis on robust risk management framework covering interest rate risks, investment risks, operational risks, and cyber security

ESG Updates

Corporate Governance: Diverse Board composition with >50% Independent Directors for MFSL and ~30% for Axis Max Life Insurance

Data Privacy & Security: BitSight rating of 800 (top 3 insurance companies in India), ISO 27001 and ISO 22301 certified

Diversity & Inclusion: Gender diversity ratio improved to 29.7% from 28.8% last year

Employee Development: 26 average learning hours vs target of 10 hours

CSR Initiatives: 4 pond revival projects, 4K+ students & 198 educators benefited across 16 schools, 78 employees volunteered

Responsible Investments: INR 5,500 crore in Green Bonds, 100% ESG integration in equity investment research

Green Operations: Solar panels generating ~10,745 units, reducing CO2 emissions by 8 tons; 1,018 KL water recycled; total reduction of CO2 ~740 ton CO2e YTD

Digital Operations: 94.5% digital penetration as of 30th June 2026 (target: 95% by FY2027)

Carbon Neutrality: Net-zero target by 2050, total Scope 1 & Scope 2 emissions 7,478.01 TCo2 as of 31st Mar'26 (7.14% reduction from FY25)