Key Financial Performance Metrics

Quarterly Results (Q2 FY27 vs Q2 FY26)

  • Profit After Tax (PAT): ₹11.8 crore (vs loss of ₹28.6 crore in Q2 FY26) - positive swing of ₹40.4 crore YoY and highest-ever quarterly PAT
  • EBITDA: ₹22.7 crore (vs loss of ₹6.4 crore in Q2 FY26) - positive swing of ₹29.1 crore YoY and highest-ever quarterly EBITDA
  • Revenue from Operations: ₹295.7 crore (vs ₹270.2 crore in Q2 FY26) - 9% YoY growth
  • Total Income: ₹302.8 crore (vs ₹279.3 crore in Q2 FY26) - 8% YoY growth
  • Contribution Profit: ₹143.9 crore (vs ₹96.1 crore in Q2 FY26) - 50% YoY growth
  • EBITDA Margin: 7.5% (vs -2.3% in Q2 FY26) - improvement of 977 basis points
  • Contribution Margin: 47.5% (vs 34.4% in Q2 FY26)

Business Segment Performance

Payments Business:

  • Platform GMV: ₹59,677 crore (all-time quarterly high) - 35% YoY growth from ₹44,114 crore
  • Consumer Payments GMV: ₹46,375 crore - 27% YoY growth from ₹36,568 crore
  • Merchant Payments Revenue: 150% YoY growth in Q2 FY27
  • Payments Gross Margin: 38.2% (vs 29.4% in Q2 FY26) - 884 basis points improvement
  • Registered Users: 196.3 million (vs 183.5 million in Q2 FY26)

Financial Services Business:

  • Lending Disbursal GMV: ₹1,082.6 crore - 34% YoY growth from ₹807.1 crore and 47% sequential growth from ₹736.7 crore in Q1 FY27
  • Credit Partner AUM: ₹1,488 crore - 19% YoY growth from ₹1,251.4 crore
  • Activated Credit Users: 1.74 million (vs 1.42 million in Q2 FY26)
  • Financial Services Gross Profit: ₹57.1 crore (vs ₹25.6 crore in Q2 FY26) - more than doubled
  • Net Financial Services Margin: 5.27% (vs 3.17% in Q2 FY26)

AI Adoption Initiatives

MobiKwik is accelerating AI adoption across operations with target to become AI-first by FY28:

  • Engineering: 92% of code generated through AI (up from 80% previous quarter), contributing to 55% faster go-to-market
  • Collections: AI-powered platform facilitates 55% of early collections, improved collection rates by 33%, 30-40% higher connect rates through voice AI
  • Customer Experience: 91% of customer queries solved by Help LLM, 100% customer connects audited for quality by AI
  • Risk Management: 100% PRDs assessed for risk by AI Agent, 100% AI-led fraud pattern detection, 40-70% fraud-related grievances solved by AI

Management Commentary

Bipin Preet Singh, Co-founder, MD & CEO, stated: "Q2 FY27 marks our fourth consecutive profitable quarter, reflecting the rapid progress we are making towards building a sustainable business. We have crossed the ₹1000 crore milestone in Lending disbursals and clocked 150% year-on-year revenue growth in Merchant Payments, highlighting the growing scale of our business. We believe that the operating leverage in our business model will compound as we evolve into an AI-first company. Our continued focus on cost optimization and operating efficiency is further strengthening our operating model and will drive profitability as we scale."

Company Background

One MobiKwik Systems Ltd. is India's largest digital wallet serving 196 million registered users and 5 million registered merchants. Founded in 2009 by Bipin Preet Singh and Upasana Taku, the company offers payments and financial products including MobiKwik Wallet, Pocket UPI, UPI, Bill payments, and merchant acquiring products through Zaakpay payment gateway.