Date: November 06, 2026
Financial Results (Consolidated)
Q2 FY27 Performance (July-September 2026):
- Platform GMV (including Zaakpay): ₹597 Bn, up 35% YoY (15th consecutive record quarter)
- Lending GMV (ZIP EMI Disbursals): ₹10,826 Mn, up 34% YoY and 47% QoQ
- Total Revenue: ₹3,028 Mn, up 8% YoY and 5% QoQ
- Contribution Profit: ₹1,439 Mn (47.5% of Total Income), up 50% YoY
- EBITDA: ₹227 Mn (7.5% margin), improved from -₹64 Mn (-2.3%) in Q2 FY26
- PAT: ₹118 Mn (3.9% margin), improved from -₹286 Mn (-10.2%) in Q2 FY26 (55% QoQ growth)
- Basic and Diluted EPS: ₹1.50 per equity share (corrected from initial typo of ₹0.75)
- No exceptional items
Margin Performance:
- Payments Gross Margin: 38.2%, up 884 bps YoY
- Financial Services Gross Margin: 65.7%, up 2,388 bps YoY (highest ever)
- Net Payments Margin as % of Platform Spend GMV: 13 bps (within 12-15 bps guidance)
- Net FS Margin as % of Disbursals: 5.27%, up 210 bps YoY
H1 FY27 Performance:
- PAT: ₹195 Mn
- EBITDA: ₹385 Mn
Business Performance
Payments Business:
- Platform GMV reached all-time high of ₹597 Bn
- Merchant GMV: ₹133 Bn (22% of Platform GMV), up 76% YoY and 18% QoQ
- Consumer GMV: ₹464 Bn, up 27% YoY
- UPI GMV: ₹247 Bn, up 42% YoY
- PPI Wallet GMV: ₹124 Bn, up 20% YoY
- Recharge and Bill Payments GMV: ₹94 Bn, up 21% YoY
- UPI transactions: 210 Mn, up 52% YoY
- Wallet transactions: 109 Mn, up 43% YoY
- Payments Revenue: ₹2,088 Mn (flat YoY)
- Payments Gross Profit: ₹798 Mn, up 30% YoY
- Net Consumer Payments Margin: 16.2 bps (up 0.4 bps QoQ)
- Net Merchant Payments Margin: 3.4 bps (up ~1 bp QoQ)
Lending Business:
- Disbursals rebounded to ₹10,826 Mn after Q1 technology migration
- Revenue: ₹869 Mn, up 42% YoY and 18% QoQ
- Gross Profit: ₹571 Mn, up 2.2x YoY
- Gross take rate: 8.03% (from 9.96% in Q1 due to denominator effect)
- FLDG accounted for 79% of disbursals, distribution for 21%
- Quality indicators: 59% repeat customers, 100% bureau score 700+, 72% borrowers under 40
- Added two new lending partners, total now 11 partners
- Top-3 lender concentration at 71% (down from 91% a year ago)
Strategic Updates
NBFC License:
- Received final Certificate of Registration (CoR) from RBI on November 6, 2026
- Expected to launch in next 3-6 months
- Will be capitalized in stages as book scales
- Primary growth engine: co-lending alongside banks and larger NBFCs
Technology & AI Implementation:
- 92% of code generated through AI (usage up 12% QoQ)
- Voice AI handles 55% of early-stage collections (33% higher collection rates)
- Vernacular AI chatbot resolves 91% of customer queries
- 100% fraud detection AI-led
- 100% user connects audited by AI
Financial Position
As of September 30, 2026:
- Net (unencumbered) cash: ₹3,827 Mn (vs ₹4,374 Mn as of June 30, 2026)
- Total bank cash and balances: ₹9,886 Mn (₹2,961 Mn cash & cash equivalents + ₹6,926 Mn other bank balances)
- Escrow and Nodal balances: ₹3,376 Mn
- Lien-marked Fixed Deposits: ₹2,683 Mn (secured for FLDG guarantees and working capital facilities)
- Net Worth: ₹5,660 Mn
- Short-term working capital facilities: ₹3,490 Mn (vs ₹1,980 Mn as of June 30, 2026)
- No long-term loans
Cash Flow:
- H1 FY27 cash operating profit: ₹288 Mn (vs cash loss of ₹499 Mn in H1 FY26)
- Operating cash flow: -₹261 Mn (working capital absorbed ₹628 Mn, mainly from ₹854 Mn increase in trade receivables)
- Operating cash outflow improved by 86% from -₹1,838 Mn in H1 FY26
- Received ₹465 Mn from partners in October 2026 as receivables normalize
Guidance & Outlook
- Reiterated FY27 guidance: PAT of ₹400 Mn and EBITDA of ₹750 Mn
- H1 FY27 achieved nearly half of full-year targets
- Expect GMV and revenue to continue compounding while fixed costs stay anchored
- Priority is to invest in growth initiatives while delivering on guidance
- UPI MDR implementation expected to add at least ₹1,000 Mn of payments revenue in FY28
- Merchant business expected to break even by FY28
Other Operational Disclosures
EPS Correction:
- Basic and Diluted EPS for Q2 FY27 is ₹1.50 per equity share
- Initial filing had typo showing ₹0.75 per equity share
- Corrected and notified to stock exchanges
- No impact on financial position or performance
Lending Business Transfer:
- Transfer of digital lending business to wholly owned subsidiary MDSPL completed in August 2026
- Technology migration caused temporary Q1 dip in disbursals