Financial Performance Summary

Revenue Performance:

  • Revenue from operations: ₹158.32 crore in Q1 FY27 vs ₹69.01 crore in Q1 FY26 (+129.4% YoY)
  • Quarter-on-quarter growth: +64.6% from ₹96.20 crore in Q4 FY26
  • Total Income: ₹161.90 crore in Q1 FY27 vs ₹74.50 crore in Q1 FY26 (+117.3% YoY)

Profitability Metrics:

  • Profit for the period (PAT): ₹16.31 crore in Q1 FY27 vs ₹9.44 crore in Q1 FY26 (+72.8% YoY)
  • Quarter-on-quarter PAT growth: +58.7% from ₹10.27 crore in Q4 FY26
  • EBITDA: ₹39.38 crore in Q1 FY27 vs ₹20.56 crore in Q1 FY26 (+91.5% YoY)
  • EBITDA Margin: 24.9% in Q1 FY27 vs 29.8% in Q1 FY26
  • Total Comprehensive Income: ₹19.78 crore in Q1 FY27 vs ₹9.24 crore in Q1 FY26 (+114.1% YoY)
  • EPS (Basic): ₹0.62 in Q1 FY27 vs ₹0.36 in Q1 FY26

Cost Structure:

  • Finance costs: ₹8.12 crore in Q1 FY27 vs ₹1.85 crore in Q1 FY26, primarily reflecting acquisition-related borrowings

Business Highlights

Dual Growth Engine Strategy:

  • First full-quarter consolidation of Netcom BCC (LATAM) acquisition, extending near-shore delivery for the Americas
  • Agentic AI engine powered by ResolX (Resolution-as-a-Service model) scaling across enterprise operations

ResolX AI Platform Performance:

  • Ended Q1 FY27 with 12 live deployments across 7 enterprise clients
  • Client industries: insurance, aviation, banking, automotive and digital assets
  • Includes two of India's largest life insurers, two Central American banking institutions, a leading Indian airline, and a premium European motorcycle marque
  • Clients averaging more than one deployment each
  • Active pipeline of proofs of concept across India, Middle East, USA and Latin America
  • 150,000+ resolutions delivered with 40%+ efficiency gains achieved across deployments

Growth Strategy & Outlook

  • Company expects to sustain growth momentum through remainder of FY27
  • Targeting approximately 2x year-on-year revenue growth for FY27
  • Committed to maintaining current operating metrics
  • Strategic focus on moving enterprises "From Conversations to Resolutions"

Management Commentary

Mr. Akshay Chhabra, Chairman and Managing Director, stated: "Q1 FY27 is the first quarter in which both of our growth engines are visible at full scale - global human services, now deepened by Netcom BCC, and agentic AI through ResolX; and revenue has more than doubled year-on-year as a result. Agentic AI is resetting the starting line in customer experience, and we come to it with 8,000 people, 100+ enterprise logos and two stock-exchange listings. Our focus is disciplined: automate the routine, elevate the human, and be accountable for resolution, not activity."

Company Background

One Point One Solutions Limited is a global, AI-powered customer experience and enterprise operations company with:

  • 8,000+ professionals across 10 delivery centres on 4 continents
  • Capabilities spanning customer experience, digital transformation, finance & accounting, trust & safety, records & retrievals and technology-led enterprise solutions
  • Services complex and regulated industries

Additional Information

  • Financial results available in Investor Relations section of www.1point1.com
  • ResolX operates through One Point One Technology Labs Pvt. Ltd., a subsidiary
  • Resolution-as-a-Service (RaaS) is an operating and commercial model combining AI agents, workflows, enterprise systems, governed data and human experts

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