Insurance Revenue: ₹9,930 Cr, up 15% from ₹8,641 Cr.
Ratios & Efficiency
Combined Insurance Service Ratio (CISR): 97.9%, improved from 100.3%.
Loss Ratio: 68.6%, improved from 70.8%.
Expense Ratio: 29.2%, slightly improved from 29.5%.
Persistency (Premium-basis): 102%, improved from 98%.
Company NPS: 65, up from 61.
Investment Performance
Investment Income: ₹911 Cr, up 21% from ₹752 Cr.
Investment Yield (Annualised): 8.5%, up from 8.3%.
Shareholder Net Worth
As of September 30, 2026: ₹10,436 Cr, up from ₹9,191 Cr on September 30, 2025.
As of March 31, 2026: ₹9,578 Cr.
As of March 31, 2025: ₹8,667 Cr.
Key Financial Performance (Q2 FY27 vs Q2 FY26)
Profit After Tax (PAT): ₹265 Cr, up 233% from ₹80 Cr.
Underwriting Result: ₹99 Cr, a significant improvement from an underwriting loss of ₹40 Cr.
Insurance Revenue: ₹5,074 Cr, up 15% from ₹4,396 Cr.
Combined Insurance Service Ratio (CISR): 98.0%, improved from 100.9%.
Investment Income: ₹268 Cr, up 62% from ₹165 Cr.
Business Landscape & Strategic Updates
Distribution: Over 90% of Overall GWP emerges from Proprietary Channels (Agency and Digital D2C). The company highlights its largest agency-led health distribution network and a fast-growing Digital D2C channel.
Technology: The Distribution App (ATOM Pro) is used by 50%+ active agents. The app provides hyper-personalized quotes, intelligent recommendations, and geo-spatial capabilities. 97% of fresh policies are sourced digitally.
Claims: Reimbursement claims submission via the app is over 12,000 per month.
Capabilities & Other Updates
ESG (Environment): Total H1 FY2026-27 emissions were 2,619 tCO₂e. Electricity consumption contributed 82% of emissions. Scope 1 emissions were less than 1%, and Scope 3 emissions were 463 tCO₂e (18%).
ESG (Social): Employees contributed 600+ volunteering hours in September 2026. Health camps in Tamil Nadu benefited over 200 people. Operational clinics (Arogya Seva Kendra) recorded 1.38L+ visits and 3,546 medical tests.
ESG (Governance): BRSR Reasonable Assurance for Core parameters was undertaken. ESG governance was strengthened through enhanced oversight.
Financing: Closed sub-debt of ₹400 Crores; a balance of ₹70 Crores is to be done by November 2026.