Financial Performance Highlights

Quarter Ended June 30, 2026 (Q1 FY27):

  • Revenue from operations: ₹3,727 crores, representing 18.7% year-over-year growth
  • Same-store sales growth: 10%
  • Operating EBITDA: ₹387 crores, with 19.3% YoY growth
  • Operating EBITDA margin: 10.4% (improved from 10.3% in Q1 FY26)
  • Profit after tax: ₹259 crores, with 25.6% YoY growth
  • PAT margin: 6.9% (improved from 6.6% in Q1 FY26)
  • Gross margin: 28.7% (improved from 28.4% in previous period)
  • Closing inventory: ₹1,900 crores as of quarter end

Operational Highlights

Store Expansion:

  • Added 27 new stores in Q1 FY27
  • Total store count reached 819 stores across 559 cities as of June 30, 2026
  • 10 new stores opened in South India, showing strong momentum in that region

Small Store Format Strategy:

  • Added 3 small format stores in Q1 FY27 (total 16 small format stores operational)
  • Small format stores are approximately half the size of regular format stores
  • Currently focused on Uttar Pradesh and Haryana where larger format opportunities are largely exhausted
  • Small format stores demonstrate same revenue per square foot and return on capital employed as larger formats
  • Company sees opportunity for approximately 3,000 small format stores nationwide
  • Expansion pace to accelerate going forward

RFID Implementation:

  • Currently rolling out RFID technology across all Delhi NCR stores
  • Pilot completed with 2 stores in Delhi NCR showed significant benefits
  • Full network rollout expected to take slightly over 1 year
  • Benefits established: better inventory management (weekly stock counts possible), reduced shrink, improved merchandise analytics
  • RFID tags cannot be removed unless merchandise is checked out/paid for
  • Separate supply chain required for RFID-tagged stores

Customer Metrics & Loyalty Program

  • Loyalty program covers 17.5 crore customers
  • Loyalty customers contribute approximately 95% of total revenue
  • Customer acquisition: 8% new customers served in Q1 FY27
  • Existing customers bought approximately 3% more compared to same quarter last year
  • Quick commerce initiative: 767 stores enabled, 1.4 crore users
  • Quick commerce contributes 2-9% of store revenue (5% in majority of stores)
  • Average bill value for quick commerce: ₹800
  • 20% of quick commerce customers are net new to Vishal franchise
  • Private brand share in quick commerce: higher than 75% (compared to 75% in offline)

Private Brand Performance

  • 75% of total revenue comes from private brands
  • Apparel: 100% private brands
  • General merchandise: 75% private brands
  • FMCG: 60% by volume from private brands
  • Kitchen appliances: 50% market share with Tandem brand, 50% with third-party brands
  • Company maintains price discount to market leaders, ensuring private brands remain attractive

Inflation Management & Pricing Strategy

  • Gross margin improvement attributed to lower promotional expenditure
  • Price increases implemented only in higher price points, not in opening price points
  • No price increases in highly sensitive categories (children's clothing, staple foods)
  • Fashion merchandise (highest price points) grew at 13.9% same-store sales growth
  • Company committed to maintaining or increasing price discount to market leaders
  • Assumption: no further price increases needed if current cost structure continues

Organizational Updates

  • Management change: Sashi Gumma replaced Manoj as Chief Operating Officer
  • Manoj had been with company for over 10 years
  • No change in organizational structure

Foreign Investment Cap

  • Company proactively implementing 49.99% foreign holding cap
  • Current foreign holding approximately 20%
  • Decision driven by multi-brand retailing business in wholly owned subsidiary Airplaza
  • Company remains Indian owned and controlled

Employee Costs

  • Employee cost per square foot increased 13% YoY
  • Attributable to minimum wage increases across multiple states (Haryana, UP, Telangana, Karnataka)
  • Company will continue optimization efforts but acknowledges structural change

New Format Development

  • Company working on new store format beyond small format
  • First pilot store launch very close
  • Multiple pilot stores planned before decision on rollout
  • Format details not disclosed

Conference Call Participants

Management:

  • Mr. Gunender Kapur – Managing Director and Chief Executive Officer
  • Mr. Amit Gupta – Chief Financial Officer

Analysts Participating:

  • Videesha Sheth (Ambit Capital)
  • Jignesh Kamani (Nippon Mutual Fund)
  • Nihal Mahesh Jham (HSBC)
  • Vivek Maheshwari
  • Prerna Jhunjhunwala (Elara Securities)
  • Rehan Saiyyed (Trinetra Asset Managers)
  • Manoj Menon (ICICI Securities)
  • Harish Advani (Axis Capital)
  • Sunny Bhadra (Emkay Global)