Financial Performance Highlights
Quarter Ended June 30, 2026 (Q1 FY27):
- Revenue from operations: ₹3,727 crores, representing 18.7% year-over-year growth
- Same-store sales growth: 10%
- Operating EBITDA: ₹387 crores, with 19.3% YoY growth
- Operating EBITDA margin: 10.4% (improved from 10.3% in Q1 FY26)
- Profit after tax: ₹259 crores, with 25.6% YoY growth
- PAT margin: 6.9% (improved from 6.6% in Q1 FY26)
- Gross margin: 28.7% (improved from 28.4% in previous period)
- Closing inventory: ₹1,900 crores as of quarter end
Operational Highlights
Store Expansion:
- Added 27 new stores in Q1 FY27
- Total store count reached 819 stores across 559 cities as of June 30, 2026
- 10 new stores opened in South India, showing strong momentum in that region
Small Store Format Strategy:
- Added 3 small format stores in Q1 FY27 (total 16 small format stores operational)
- Small format stores are approximately half the size of regular format stores
- Currently focused on Uttar Pradesh and Haryana where larger format opportunities are largely exhausted
- Small format stores demonstrate same revenue per square foot and return on capital employed as larger formats
- Company sees opportunity for approximately 3,000 small format stores nationwide
- Expansion pace to accelerate going forward
RFID Implementation:
- Currently rolling out RFID technology across all Delhi NCR stores
- Pilot completed with 2 stores in Delhi NCR showed significant benefits
- Full network rollout expected to take slightly over 1 year
- Benefits established: better inventory management (weekly stock counts possible), reduced shrink, improved merchandise analytics
- RFID tags cannot be removed unless merchandise is checked out/paid for
- Separate supply chain required for RFID-tagged stores
Customer Metrics & Loyalty Program
- Loyalty program covers 17.5 crore customers
- Loyalty customers contribute approximately 95% of total revenue
- Customer acquisition: 8% new customers served in Q1 FY27
- Existing customers bought approximately 3% more compared to same quarter last year
- Quick commerce initiative: 767 stores enabled, 1.4 crore users
- Quick commerce contributes 2-9% of store revenue (5% in majority of stores)
- Average bill value for quick commerce: ₹800
- 20% of quick commerce customers are net new to Vishal franchise
- Private brand share in quick commerce: higher than 75% (compared to 75% in offline)
Private Brand Performance
- 75% of total revenue comes from private brands
- Apparel: 100% private brands
- General merchandise: 75% private brands
- FMCG: 60% by volume from private brands
- Kitchen appliances: 50% market share with Tandem brand, 50% with third-party brands
- Company maintains price discount to market leaders, ensuring private brands remain attractive
Inflation Management & Pricing Strategy
- Gross margin improvement attributed to lower promotional expenditure
- Price increases implemented only in higher price points, not in opening price points
- No price increases in highly sensitive categories (children's clothing, staple foods)
- Fashion merchandise (highest price points) grew at 13.9% same-store sales growth
- Company committed to maintaining or increasing price discount to market leaders
- Assumption: no further price increases needed if current cost structure continues
Organizational Updates
- Management change: Sashi Gumma replaced Manoj as Chief Operating Officer
- Manoj had been with company for over 10 years
- No change in organizational structure
Foreign Investment Cap
- Company proactively implementing 49.99% foreign holding cap
- Current foreign holding approximately 20%
- Decision driven by multi-brand retailing business in wholly owned subsidiary Airplaza
- Company remains Indian owned and controlled
Employee Costs
- Employee cost per square foot increased 13% YoY
- Attributable to minimum wage increases across multiple states (Haryana, UP, Telangana, Karnataka)
- Company will continue optimization efforts but acknowledges structural change
New Format Development
- Company working on new store format beyond small format
- First pilot store launch very close
- Multiple pilot stores planned before decision on rollout
- Format details not disclosed
Conference Call Participants
Management:
- Mr. Gunender Kapur – Managing Director and Chief Executive Officer
- Mr. Amit Gupta – Chief Financial Officer
Analysts Participating:
- Videesha Sheth (Ambit Capital)
- Jignesh Kamani (Nippon Mutual Fund)
- Nihal Mahesh Jham (HSBC)
- Vivek Maheshwari
- Prerna Jhunjhunwala (Elara Securities)
- Rehan Saiyyed (Trinetra Asset Managers)
- Manoj Menon (ICICI Securities)
- Harish Advani (Axis Capital)
- Sunny Bhadra (Emkay Global)