DARPG reported 181,279 grievances redressed by Central Ministries in March 2026 with 13-day average disposal time.
Department of Financial Services (Insurance), Telecom, and CBIC topped Group A GRAI rankings for grievance redressal performance.
CPGRAMS integrated with 500,000+ Common Service Centres, processing 12,763 grievances through CSCs in March 2026.
302 total review meetings conducted through Secretary-level module with 18 held in March 2026.