Prime Minister Narendra Modi shared an article written by Union Minister Pralhad Joshi about the e-Jagriti platform, which digitizes the entire lifecycle of consumer complaints. The article elaborates how e-Jagriti addresses multiple challenges in consumer justice through digital transformation. According to the Prime Minister's remarks, the platform has been refined following extensive consultations with stakeholders, placing consumer justice among the sectors undergoing structural digital reform. The shared content highlights the government's focus on digital initiatives for consumer protection and grievance redressal mechanisms.