Anand Foods' RBI Complaint Dismissed

Authority: Uttarakhand High Court

Order Date: 21 September 2026

Case Overview

• Petitioner: Anand Foods, identified by Khasra No 560 and 562, Haldua Road.
• Respondent: Reserve Bank of India (RBI).
• Underlying dispute: Petitioner had earlier lodged a complaint against Bank of Baroda with the RBI Ombudsman.
• RBI Ombudsman order dated 27 June 2024 closed the earlier complaint, stating that a similar complaint had already been decided.
• Petitioner filed the present writ petition (WPMS/856/2025) challenging that order, alleging the reason for closure was incorrect and that the earlier complaint had not been considered under the Integrated Ombudsman Scheme, 2021.
• RBI, through counsel, submitted that the earlier complaint was closed after a merit-based determination and therefore a subsequent complaint could not be entertained.
• The Court examined the submissions and found merit in RBI's argument that the earlier complaint’s closure precluded any further complaint on the same matter.

Final Outcome

• The Uttarakhand High Court dismissed the writ petition, holding that there is no scope for interference as the earlier complaint was already decided.
• The petitioner was directed to approach the appropriate forum, including the State Consumer Disputes Redressal Forum, for any further relief.

Topics: Banking Regulation, Consumer Complaint