AU Small Finance Bank Limited has responded to clarification sought by stock exchanges regarding a media report titled "AU Bank probes potential data leak".
The Bank became aware on October 29, 2026 about a potential data leakage incident involving a third-party Software-as-a-Service (SAAS) platform. This platform is hosted and managed by a reputed global third-party vendor and is used for onboarding the Bank's vehicle loan customers. The platform contains customer information obtained at the time of loan onboarding.
Based on preliminary findings, the incident may have resulted in data leakage of some of the Bank's vehicle loan customers. The Bank is undertaking a detailed internal and external forensic investigation with the help of leading cyber security firms to ascertain the nature and extent of potential data leakage. The platform has approximately 28.5 lakh vehicle loan customers onboarded through it.
The Bank confirmed that its other systems remain unaffected and all services are operating normally. The incident does not have any impact on the Bank's business operations, financial performance or business continuity. The Bank reaffirmed that customer protection continues to be its highest priority.
The matter has been reported to regulatory authorities including the Reserve Bank of India and CERT-In in accordance with applicable regulatory requirements. The Bank continues to monitor the situation and will make further disclosures if required in accordance with regulatory requirements.
The disclosure was signed by Manmohan Parnami, Company Secretary and Compliance Officer (Membership No.: F9999) on November 02, 2026 at 23:46:23.