Date: July 11, 2026
KMP / Board / Auditor Changes
Not Specified
Dividend Declaration or Non-Declaration
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Board Meeting Outcomes
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Financial Results
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Auditor’s Report
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Disinvestment / Strategic Actions
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Other Operational / Legal / Strategic Disclosures
General Disclosures
Corporate Details:
- Corporate Identity Number (CIN): L74899HR1995PLC095967
- Year of incorporation: 1995
- Corporate office: Bharti Crescent,1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi-110070, India
- Financial year reported: FY 2025-26
- Stock exchanges: BSE Limited (BSE) and National Stock Exchange of India Limited (NSE)
- Paid-up Capital: ₹ 30,468 million
- Contact person: Rohit Krishan Puri (Company Secretary & Compliance Officer)
- Reporting boundary: Standalone basis Bharti Airtel Limited
- Assurance provider: DNV Business Assurance India Private Limited
- Assurance type: Reasonable Assurance (for BRSR core indicators) and Limited Assurance (for other indicators)
Business Activities:
- 100% turnover from Information and Communication sector
- Wireless Telecommunication Activities: 90.07% of turnover (Activities of Internet access by wireless infrastructure operator, maintaining cellular networks, other wireless activities)
- Wired Telecommunication Activities: 9.93% of turnover (Basic telecom services, internet access by wired infrastructure operator)
Operations:
- 178 offices nationally
- No international offices (international operations served by group companies in 15 countries)
- Markets served: 28 States + 8 UTs in India
- Export contribution: 2.02% of total turnover
- Customer types: End consumers (B2C) and Enterprise customers (B2B)
Employees:
- Total employees: 13,336 (Permanent: 13,336; Other than Permanent: 0)
- Male: 10,544
- Female: 2,792
- Differently-abled: 21 (Male: 19, Female: 2)
- Total workers: 77,794 (Permanent: 0; Other than Permanent: 77,794)
- Male: 72,149
- Female: 5,645
- Differently-abled: 0
- Gender representation:
- Board of Directors: 12 total, 3 female (25%)
- Key Management Personnel: 3 total, 0 female
- Turnover rate for permanent employees: 18% (Male: 17%, Female: 23%)
CSR Details:
- CSR applicable: Yes
- Turnover: ₹1,214,927 million
- Net worth: ₹1,321,735 million
Complaints/Grievances:
- Communities & NGOs: 0 complaints, 0 pending
- Shareholders/Investors: 21 complaints, 0 pending
- Employees and workers: 13 complaints, 0 pending
- Customers: Complaints resolved as per Telecom Consumers Complaint Redressal Regulation, 2012
- Value chain partners - Suppliers: 4 complaints, 0 pending
- Others (Channel partners): 111 complaints, 0 pending
Management and Process Disclosures
ESG Governance:
- ESG Committee comprises:
- Nisaba Godrej, Independent Director and Chairperson
- Kimsuka Narsimhan, Independent Director
- Rajan Bharti Mittal, Non-executive Director
- Shashwat Sharma, Managing Director & CEO (Airtel India)
- Principle-wise reviews conducted annually/quarterly
- Internal Assurance Group provides assessment/evaluation of policies
Policy Mappings:
- Principle 1 (Ethics, Transparency): Code of Conduct, Code of Conduct for Business Associates, Tax Policy
- Principle 2 (Product Sustainability): Environment, Health and Safety Policy, Code of Conduct for Business Associates
- Principle 3 (Employee Well-being): Human Rights Policy, Environment Health and Safety Policy, Supplier Safety Policy
- Principle 4 (Stakeholder Engagement): Stakeholder Engagement Framework, Shareholders Satisfaction Survey
- Principle 5 (Human Rights): Human Rights Policy, Code of Conduct for Business Associates, POSH Policy
- Principle 6 (Environment): Environment Health and Safety Policy, Code of Conduct for Business Associates
- Principle 7 (Policy Advocacy): Code of Conduct
- Principle 8 (Inclusive Growth): Code of Conduct, Corporate Social Responsibility Policy, Stakeholder Engagement Framework, Airtel Sustainable Procurement Policy
- Principle 9 (Customer Value): Code of Conduct, Environment Health and Safety Policy, Privacy Policy, Stakeholder Engagement Framework
Standards and Certifications:
- Reporting aligned with GRI standards and International Integrated Reporting Framework
- Signatory to United Nations Global Compact
- Science Based Targets initiative (SBTi)
- ISO 14001:2015 Environment Management System
- ISO 45001:2018 Occupational Health and Safety Management System
- ISO 27001:2022 Information Security Management System
- ISO 22301:2019 Business Continuity Management System
- TL9000: Quality Management System
Principle-wise Performance Disclosure
Principle 1 - Ethics, Transparency and Accountability:
- 100% training coverage for Board, KMP, employees, and workers
- No fines/penalties paid in proceedings with regulators
- Anti-corruption policy in place (ABAC policy)
- No disciplinary actions for bribery/corruption
- No conflict-of-interest complaints
- Accounts payables: 74 days (FY 2025-26) vs 69 days (FY 2024-25)
- Sales to dealers/distributors: 61.8% of total sales
- Related Party Transactions: Purchases 42.1%, Sales 2.7%, Loans & advances 28.7%, Investments 92.7%
Principle 2 - Product Sustainability:
- R&D investments: 100% focused on improving environmental/social impacts
- Capex investments: 0.47% for environmental/social improvements
- Sustainable sourcing procedures: Yes, 90.15% inputs sourced sustainably
- Product reclamation processes for plastics, e-waste, hazardous waste
- Extended Producer Responsibility (EPR) applicable and compliant
Principle 3 - Employee Well-being:
- 100% health insurance, accident insurance, maternity/paternity benefits coverage for employees and workers
- 100% PF and Gratuity coverage for employees and workers
- ESI coverage: 0.09% employees, 49% workers
- Workplace accessibility measures for differently-abled
- Equal opportunity policy in place
- 100% return to work rate after parental leave
- Grievance mechanisms available for all employees/workers
- No employee associations/unions
- 100% training coverage on health/safety and skill upgradation
- 100% performance reviews for employees, 21% for workers
- Occupational health and safety management system implemented (ISO 45001)
- Safety incidents: LTIFR 0.64 (employees), 0.62 (workers); 20 work-related injuries (employees), 109 (workers); 1 fatality (employees), 4 (workers)
- No complaints on working conditions or health & safety
Principle 4 - Stakeholder Engagement:
- Stakeholder identification process using AA1000 and ISO 26000 standards
- Multiple engagement channels for customers, investors, employees, suppliers, regulators, communities
- ESG Council reports to Board ESG Committee on stakeholder consultations
- Stakeholder inputs incorporated into ESG targets and business strategy
- Engagement with vulnerable/marginalized groups through Satya Bharti School program
Principle 5 - Human Rights:
- 100% training coverage on human rights for employees and workers
- Minimum wages: 100% employees paid above minimum wage, 88% workers paid above minimum wage
- Median remuneration: Employees ₹880,750 (male), ₹843,759 (female); Workers ₹287,808 (male), ₹269,568 (female)
- Gross wages to females: 19.53% of total wages
- Focal point for human rights issues
- Grievance mechanisms: Employee Resolution Query Management System, Whistle Blower Policy
- Complaints: Sexual harassment 11, Discrimination 0, Child labour 0, Forced labour 0, Wages 0, Other human rights 2
- POSH complaints: 11 total, 7 upheld, 0.13% of female employees/workers
- Anti-retaliation mechanisms in place
- Human rights requirements in business agreements
- 100% assessment coverage for child labour, forced labour, sexual harassment, discrimination, wages
Principle 6 - Environmental Protection:
- Energy consumption: 1,598,342 GJ total (27,014 GJ renewable, 1,571,328 GJ non-renewable)
- Energy intensity: 1.32 GJ/₹Mn turnover, 26.76 GJ/Mn USD PPP
- Water withdrawal: 128 Mn L total (17 Mn L groundwater, 111 Mn L third party)
- Water consumption: 82 Mn L
- Water intensity: 0.00007 Mn L/₹Mn turnover, 0.0014 Mn L/Mn USD PPP
- Water discharged: 46 Mn L total (17 Mn L to groundwater with primary treatment, 29 Mn L to third parties)
- Air emissions: NOx 38 MT, SOx 0, PM 2 MT, POP not applicable, VOC not applicable, HAP not applicable, CO 47 MT
- GHG emissions: Scope 1 19,574 tCO2e, Scope 2 274,476 tCO2e
- GHG intensity: 0.24 tCO2e/₹Mn turnover, 4.92 tCO2e/Mn USD PPP
- Emission reduction projects: Solarization of towers, Green Energy Open Access, Hybrid battery solutions, Green sites, Network sharing, Power saving features
- Waste generated: 8,553 MT total (Hazardous 223 MT, Non-hazardous 2,419 MT, E-waste 1,574 MT, Plastic 1,197 MT, Other 3,140 MT)
- Waste recovered: 8,075 MT (94.5% recovery rate)
- Waste intensity: 0.007 MT/₹Mn turnover, 0.14 MT/Mn USD PPP
- No operations in ecologically sensitive areas
- Compliant with all environmental regulations
Principle 7 - Responsible Policy Advocacy:
- 13 affiliations with trade/industry associations
- Top associations: GSMA, COAI, IAMAI, CII, FICCI, IAFI, ASSOCHAM, ISPAI, BIF, ITU
- No adverse orders related to anti-competitive conduct
- Policy advocacy on network/spectrum, economic regulations, broadcasting, technology/consumer affairs
Principle 8 - Inclusive Growth:
- No land acquisition requiring Social Impact Assessment
- Community grievance mechanism via Community.Grievance@Airtel.com
- 4.84% inputs sourced from MSMEs/small producers
- 96.20% inputs sourced from within India
- Wage distribution: Rural 0%, Semi-urban 0.76%, Urban 8.42%, Metropolitan 90.82%
- CSR projects in 10 aspirational districts: ₹6.84 million spent
- No preferential procurement policy for marginalized groups
- CSR beneficiaries: ~19,000 through Satya Bharti School program, 75 Bharti Scholars, 74 Plaksha University scholars, 43 J C Bose University scholars
Principle 9 - Customer Value:
- Multiple complaint channels: customer care, toll-free number, email, Airtel Thanks App, relationship centers, in-person visits
- No product recalls (services business)
- Cybersecurity and data privacy policies: Bharti Information Security Policy, Risk Assessment Procedure, Risk Management Framework, Bharti Airtel Information Privacy Policy
- No corrective actions needed on advertising/delivery issues
- Data breaches: 0 instances, 0% involving personally identifiable information
- Customer satisfaction surveys conducted