Incident Details

A technical glitch was observed in the RTGS outward system of the Bank during the period from October 15, 2026 to October 17, 2026.

Immediate Response Actions

Upon becoming aware of the incident, the Bank took necessary steps to investigate and respond, including:

  • Shutting down affected systems
  • Isolating affected systems
  • Working with leading experts to support the investigation

Current Status

The matter is being analyzed to ascertain the root cause, and necessary corrective measures are being undertaken.

Financial Impact Assessment

The Bank confirms that no customer has suffered any financial loss on account of the incident. Financial impact on the bank's operations is not quantified in the disclosure.