Date: September 5, 2026

Business Operations

  • Main Activity: Information & Communication (100% of turnover)
  • Product/Service: Other information technology and computer service activities n.e.c (NIC Code: 629099, 100% of turnover)
  • Operations: 5 national offices, 0 international offices
  • Markets Served: 31 Indian states, 66 countries internationally
  • Export Contribution: 36% of total turnover
  • Customer Base: Cloud and AI-focused enterprises, resellers, distributors, startups, organizations developing AI and large language model capabilities, enterprise digital marketing, and e-commerce companies

Employee Details

  • Total Employees: 213 (207 permanent + 6 other than permanent)
  • Gender Distribution: Male 178 (83.57%), Female 35 (16.43%)
  • Permanent Employees: 207 (Male 175 - 84.54%, Female 32 - 15.46%)
  • Other than Permanent: 6 (Male 3 - 50%, Female 3 - 50%) - all apprentices provided stipends per Apprentices Act, 1961
  • No workers employed

Board and Management Representation

  • Board of Directors: 8 total, 4 females (50% representation)
  • Key Management Personnel: 3 total, 0 females (0% representation)
  • KMP includes Managing Director who is included within overall KMP count

Employee Turnover Rates (Permanent Employees)

  • FY 2025-26: Male 31.48%, Female 43.75%, Total 33.51%
  • FY 2024-25: Male 44.36%, Female 24.56%, Total 40.87%
  • FY 2023-24: Male 31.68%, Female 56.00%, Total 36.51%

Corporate Structure

  • No holding, subsidiary, associate companies, or joint ventures during reporting period

CSR Applicability

  • CSR applicable under Section 135 of Companies Act, 2013: Yes
  • Turnover: ₹24,558.01 lakhs
  • Net Worth: ₹1,67,600.75 lakhs

Grievance Redressal

  • No complaints received from any stakeholder groups (communities, investors, shareholders, employees, customers, value chain partners) in FY 2025-26 or FY 2024-25
  • Grievance mechanisms in place for all stakeholder groups with web links provided

Material Responsible Business Conduct Issues

Five material issues identified:

1. GHG Emissions and Energy Management (Risk) - Energy-intensive computing infrastructure contributing to higher operating costs and environmental impacts

2. Supply Chain Management (Risk) - Dependence on limited suppliers for critical infrastructure components leading to supply disruptions

3. Business Ethics & Business Model Resilience (Opportunity) - Strong governance supporting long-term growth and stakeholder confidence

4. Data Protection, Privacy and Responsible Digital Services (Risk) - Increasing reliance on digital infrastructure requiring protection of data and information security

5. Management of the Legal & Regulatory Environment (Risk) - Changes in laws and regulations affecting business operations

Certifications and Standards

  • PCI DSS v4.0.1
  • ISO 9001:2015
  • ISO/IEC 27001:2022
  • ISO/IEC 27017:2015
  • ISO/IEC 27018:2019
  • ISO/IEC 20000-1:2018
  • SOC 3 Report

Governance and Leadership

  • Director Statement: Tarun Dua, Managing Director, highlighted commitment to responsible business practices, data security, employee well-being, and operational efficiency
  • Implementation Authority: Chief Financial Officer - Nitin Jain, Company Secretary, Compliance Officer - Mr. Ronit
  • No specified Committee of the Board for sustainability issues
  • Review conducted by Executive Director for compliance with statutory requirements

Principle-wise Performance Disclosure

Principle 1: Ethical, Transparent, and Accountable Conduct

  • Training coverage: Board of Directors 100% (1 program), KMP 100% (1 program), Other employees 100% (1 program)
  • No fines/penalties/punishment in proceedings with regulators/law enforcement agencies/judicial institutions
  • Anti-corruption policy: Yes (web link provided)
  • No disciplinary actions for bribery/corruption against directors/KMPs/employees
  • No complaints regarding conflict of interest
  • Accounts payables days: FY 2025-26 - 207 days, FY 2024-25 - 365 days
  • Sales to dealers/distributors: 29.90% of total sales (18 dealers)
  • Top 10 dealers: 95.73% of total sales to dealers
  • Related party transactions: Purchases 1.72%, Sales 0.92%, Loans & advances 0%, Investments 0%

Principle 2: Sustainable and Safe Goods/Services

  • R&D investment in environmental/social improvements: 0%
  • Capex investment in environmental/social improvements: 0%
  • No sustainable sourcing procedures (limited applicability to IT sector)
  • No end-of-life reclamation processes (no physical consumer products)
  • No Extended Producer Responsibility applicability

Principle 3: Employee Well-being

  • Employee benefits coverage (permanent employees): Health insurance 100%, Accident insurance 100%, Maternity benefits 100% (females), Paternity benefits 0%, Day care facilities 0%
  • Retirement benefits: PF 82.61% coverage, Gratuity 100% coverage, ESI 0% coverage, Leave Encashment 96.14% coverage
  • Workplace accessible to differently abled: Yes
  • Equal opportunity policy: Yes (web link provided)
  • Female return to work rate after parental leave: 100%
  • Female retention rate after parental leave: 0%
  • Grievance mechanisms: Available for permanent and other than permanent employees
  • No employees part of associations/unions
  • 100% employees covered by health and safety measures training
  • 100% employees received performance and career development reviews
  • No occupational health and safety management system implemented (managed by co-working facility provider)
  • No safety-related incidents (LTIFR, injuries, fatalities, high-consequence injuries)
  • No complaints regarding working conditions

Principle 4: Stakeholder Responsiveness

  • Key stakeholder groups identified: Shareholders/Investors, Customers, Employees, Regulatory Bodies and Government, Vendor/Suppliers/Technology partners, Community/Society
  • Engagement channels include email, website, investor calls, customer support, internal platforms, official letters, meetings, social media
  • Frequency: As and when required

Principle 5: Human Rights

  • 100% employees received training on human rights issues and policies
  • All permanent employees paid more than minimum wage
  • Median remuneration: Board of Directors - Male ₹1,24,99,999, Female ₹97,47,500; KMP - Male ₹90,02,168; Other employees - Male ₹11,71,956, Female ₹10,49,996
  • Gross wages paid to females: 15.17% of total wages (FY 2025-26), 7.06% (FY 2024-25)
  • No focal point for human rights issues
  • No complaints on sexual harassment, discrimination, child labour, forced labour, wages, or other human rights issues
  • No POSH complaints
  • No human rights requirements in business agreements
  • No assessments conducted on human rights issues

Principle 6: Environmental Protection

  • Total energy consumption: FY 2025-26 - 62,359.12 GJ, FY 2024-25 - 25,967.64 GJ
  • Renewable energy: 0 GJ
  • Non-renewable energy: 62,359.12 GJ (electricity 62,285.55 GJ, fuel 83.57 GJ)
  • Energy intensity: 0.000025 per rupee of turnover, 298.36 per full-time equivalent
  • No PAT scheme sites/facilities
  • Water withdrawal: 1,951.70 KL (all third-party water)
  • Water consumption: 390.34 KL (assuming 20% loss factor)
  • Water intensity: 0.00000016 per rupee of turnover, 1.87 per full-time equivalent
  • Water discharge: 1,561.36 KL to third parties (community sewage)
  • No air emissions from operations
  • GHG emissions: Scope 1 - 5.75 MT CO2e, Scope 2 - 12,284.09 MT CO2e, Total - 12,289.84 MT CO2e
  • Emission intensity: 0.0000050 per rupee of turnover, 58.80 per full-time equivalent
  • No GHG reduction projects
  • Waste generated: 9.47 MT (plastic 0.70 MT, e-waste 0.036 MT, other non-hazardous 8.73 MT)
  • Waste intensity: 0.0000000039 per rupee of turnover, 0.044 per full-time equivalent
  • No waste recovered through recycling/re-use
  • All waste disposed through other disposal operations
  • No operations in ecologically sensitive areas
  • No environmental impact assessments conducted
  • Compliant with applicable environmental laws

Principle 7: Responsible Policy Influence

  • No affiliations with trade and industry chambers/associations
  • No adverse orders regarding anti-competitive conduct

Principle 8: Inclusive Growth

  • No Social Impact Assessments conducted
  • No Rehabilitation and Resettlement projects
  • No specific community grievance mechanism
  • Procurement from MSMEs: 3.97% of total procurement
  • 100% procurement from within India
  • Job creation: 100% in metropolitan areas, 0% in rural/semi-urban/urban areas

Principle 9: Responsible Consumer Engagement

  • Customer feedback mechanisms through official communication channels and customer support
  • No product/service information about environmental/social parameters, safe usage, or recycling
  • No product recalls
  • Cyber security and data privacy policy: Yes (web link provided)
  • No corrective actions needed on advertising, service delivery, cyber security, or product safety
  • No data breaches (0 instances, 0% involving personally identifiable information)