Authority: Supreme Court of India

Order Date: 10-08-2026

Case Overview

  • Petition for Special Leave to Appeal (C) No. 27836/2026 filed by EmpEE Motors Limited against BIMLA DEVI & ANR, arising from the impugned final judgment dated 29-01-2026 in CWP No. 32448/2025 of the High Court of Punjab & Haryana, Chandigarh.
  • The petitioner sought condonation of delay in filing IA No. 221978/2026, IA No. 221998/2026, and exemption from filing C/C of the impugned judgment (IA No. 221992/2026).
  • Counsel for the petitioner: Mr. Avanish Kumar, Adv.; Mr. Maibam Nabaghanashyam Singh, AOR; Mr. S R Bansal, Adv.
  • The State Consumer Disputes Redressal Commission had earlier allowed the appeal, set aside the District Forum order, and partially allowed the complaint against Respondent No.1 (BIMLA DEVI) with the following directions:

i. Hand over the original registration certificate of the vehicle within 45 days of receipt of the certified copy of the order; if the vehicle is not yet registered, obtain registration from the appropriate authority and then hand over the certificate.

ii. Hand over the vehicle after completing necessary accidental repairs to the complainant’s satisfaction, without charging any repair or garage fees, within 45 days of receipt of the certified copy.

iii. Any penal charges levied by the bank during the period the vehicle remains in the workshop shall be borne by the dealer (Respondent No.1).

iv. Pay Rs 50,000 to the complainant for mental agony and physical harassment and Rs 11,000 for litigation expenses within 45 days; failure to pay will attract penal interest at 12% per annum from the date of filing the complaint until actual realization.

  • The petitioner challenged this order before the National Consumer Disputes Redressal Commission. The Commission noted that the revision petition had been pending since 2019 and that the petitioner had not pursued it diligently.
  • On 06‑06‑2024, the Commission ordered that a cost of Rs 5,000 be paid by the petitioner to the Legal Aid Fund within six weeks, with proof of deposit within eight weeks, and listed the matter for final hearing on 09‑12‑2024.
  • The petitioner failed to deposit the cost, and on 15‑05‑2025 the Commission dismissed the revision petition for non‑prosecution, stating the petitioner was not serious in pursuing the matter.
  • The High Court affirmed the Commission’s dismissal.

Final Outcome

  • The Supreme Court, after hearing the matter on 10‑08‑2026 before Justices Ujjal Bhuyan and Atul S. Chandurkar, condoned the delay in filing the interim applications but found no reason to interfere with the lower courts’ findings.
  • Consequently, the Special Leave Petition was dismissed, and all pending applications, if any, were ordered to stand disposed of, leaving the Consumer Commission’s orders and the High Court’s affirmation in force.

Topics: Consumer Dispute, Supreme Court Order