Date: 29-05-2026

Business Activities

  • Main Activity: Financial Services (100% of turnover)
  • Products/Services: Home Loans and Loan against Property (NIC Code: 64910, 100% of turnover)
  • Average loan ticket size: ₹ 12.0 Lakh
  • Customer focus: Salaried and Self-Employed customers, with priority on financial inclusion for Economically Weaker and Low-Income groups

Operations Structure

  • Number of offices: 171 (Head Office includes 17 sub-offices, total 188 if counted separately)
  • Geographic presence: 13 states/union territories nationally, no international presence
  • Export contribution: NIL

Employee Statistics

  • Total permanent employees: 1,855
  • Male: 1,328 (71.6%)
  • Female: 527 (28.4%)
  • No differently abled employees or workers
  • No permanent or temporary workers

Leadership Representation

  • Board of Directors: 7 members with 2 women (28.6%)
  • Key Management Personnel: 3 members with 1 woman (33.3%)
  • KMPs include Managing Director & CEO, CFO, Company Secretary

Employee Turnover Rates (Permanent Employees)

  • FY26: Male 33.6%, Female 30.9%, Total 32.8%
  • FY25: Male 31.8%, Female 27.6%, Total 30.6%
  • FY24: Male 34.9%, Female 24.5%, Total 32.1%

Corporate Structure

  • No holding, subsidiary, or associate companies (including joint ventures)
  • CSR applicable: Yes (Section 135 of Companies Act, 2013)
  • Turnover: ₹ 1,914.59 Cr
  • Net worth: ₹ 4,366.13 Cr

Grievance Redressal (FY26)

  • Communities: 0 complaints
  • Investors: 0 complaints
  • Shareholders: 0 complaints
  • Employees and workers: 0 complaints (1 in FY25, resolved)
  • Customers: 875 complaints (0 pending)
  • Value Chain Partners: 0 complaints
  • Grievance policy link: https://homefirstindia.com/policy/complaints-grievances

Material ESG Risks Identified

1. Financing non-compliant properties: Risk - Potential environmental, social, health and safety concerns affecting collateral quality and recovery prospects

2. Climate-related risks to financed properties: Risk - Properties in high-risk climate zones prone to damage affecting value and recoverability

3. Data privacy and cybersecurity: Risk & Opportunity - Digital dependence requires robust systems to maintain customer trust and operational efficiency

4. Access to affordable housing finance: Opportunity - Serving underserved populations with limited documentation while managing credit risk

Board and Management Oversight

  • Highest authority for ESG implementation: Mr. Manoj Viswanathan, Managing Director & CEO (DIN: 01741612)
  • Board-level supervision: CSR and ESG Committee oversees ESG initiatives
  • Executive oversight: MD & CEO and senior management supported by dedicated execution team
  • Monthly ESG dashboard presented to management team
  • Annual ESG plan approved by CSR & ESG Committee with biannual updates

Policy Coverage

  • All 9 NGRBC Principles covered by policies (P1-P9)
  • All policies approved by Board
  • Policies extend to value chain partners
  • Web link: HomeFirst Corporate Governance

Performance Highlights

Governance & Digital Initiatives

  • Digitally signed agreements: 85.7% penetration (from 76.1% in FY25)
  • E-stamping: 51.2% (from 65.1% in FY25)
  • E-NACH mandate: 80.2% (from 78.6% in FY25)
  • Customer portal app registration: 96.2% of active customers (96.1% in FY25)
  • Android app rating: 4.3 (same as FY25)

Environmental Initiatives

  • Certified Green Homes: 450 (120 certified in FY25)
  • "Green Box" initiative for faster green home certifications
  • Annual reduction of 453 tonnes of CO₂ equivalent
  • Energy savings: 673 MWhe electricity
  • Water savings: 21,643 cubic meters
  • Partnership with IFC for EDGE certification protocol

Social Initiatives

  • Employee training hours: 29,927 manhours (from 23,963 in FY25)
  • Women representation: 28.4% overall, 47.7% at head office, 14.3% in senior management
  • Hiring rate: 42.7% (793 fresh hires)
  • Women as primary applicants: ~13% of loans
  • EWS and LIG customers: ~58.7% of AUM (~61.1% in FY25)
  • NPS score: 81 (from 82 in FY25)

Governance Metrics

  • Board composition: 6 of 7 Directors non-executive, 5 of 7 Independent Directors, 2 of 7 Woman Directors
  • ESG risk rating: 13.2 from Morningstar Sustainalytics ('low risk' category, improved from 16.2 in 2025)
  • S&P Global ESG performance rating: 46 (2025)

Financial Penalties

  • BSE Limited penalty: ₹ 4,720 for delayed submission of Annual Report for FY25 under Regulation 34 of SEBI (LODR) Regulations, 2015
  • No appeal preferred

Energy Consumption (FY26)

  • Total electricity consumption: 1,208,648.74 kWh (4.35 TJ)
  • All from non-renewable sources
  • Energy intensity per rupee of turnover: 0.00006
  • Energy intensity per employee: 651.56 kWh

Water Consumption (FY26)

  • Total water withdrawal: 2,360.66 kiloliters (third party water)
  • Total water consumption: 2,360.66 kiloliters
  • Water intensity per rupee of turnover: 0.0000001 KL/₹
  • Water intensity per employee: 0.94 KL/employee per month

GHG Emissions (FY26)

  • Scope 1 emissions: 20.48 tCO₂e
  • Scope 2 emissions: 857.73 tCO₂e
  • Total Scope 1 & 2 emissions: 878.21 tCO₂e
  • Emission intensity per rupee of turnover: 0.00000005 tCO₂e
  • Emission intensity per employee: 0.47 tCO₂e

Waste Management

  • E-waste disposed: 0 units in FY26 (401 units in FY25)
  • Tie-up with certified e-waste handler for disposal
  • Mostly digital processes minimizing paper waste

Employee Well-being

  • Health insurance coverage: 100% of permanent employees
  • Accident insurance coverage: 100% of permanent employees
  • Maternity benefits: 100% of female employees
  • Paternity benefits: 100% of male employees
  • Cost on well-being measures: 0.2% of total revenue (same as FY25)

Retirement Benefits

  • PF coverage: 100% of employees, duly deposited
  • Gratuity: As per Gratuity Act
  • NPS: 24 employees availing (23 in FY25)

Training and Development

  • Employees trained on health and safety: 98.1% (1,820 employees)
  • Employees trained on skill upgradation: 29.7% (551 employees)
  • Performance reviews: 100% of employees

Human Rights and Compliance

  • Human Rights Policy in place
  • Minimum wages: 100% of employees paid above minimum wage
  • Median remuneration:
  • Board: Male ₹36,00,000, Female ₹34,75,000
  • KMP: Male ₹2,15,47,862, Female ₹2,79,06,208
  • Other employees: Male ₹7,99,983, Female ₹6,16,615
  • Gross wages to females: 24.95% of total wages (24.69% in FY25)

POSH Complaints

  • FY26: 0 complaints
  • FY25: 1 complaint (upheld and resolved within 90 days)
  • POSH policy and mechanisms in place

Assurance and Verification

  • Assurance provider: SGS India Private Ltd
  • Assurance type:
  • Reasonable Assurance on BRSR Core
  • Limited Assurance on select BRSR non-Core
  • Compliance with SEBI Circular No.: HO/49/14/14(7)2025-CFD-POD2/I/3762/2026 dated 30th January 2026
  • GHG verification partner: Centre for Environmental Research & Education (CERE)
  • Verification standard: GHG Protocol Corporate Accounting Standard

CSR Initiatives

  • Multiple projects including Project Sashakt, Sashakt Skilling Center, healthcare initiatives, sustainability programs
  • Total beneficiaries: Approximately 35,000+ across various programs
  • 100% beneficiaries from vulnerable and marginalized groups