Date: 13.10.2026

Business Activities

Details of business activities (accounting for 90% of turnover):

  • Manufacturing: 1.47% of turnover (Manufacture of Telecom and allied products)
  • Services: 41.48% of turnover (Repair and Maintenance of Telecom products, Back to Back Businesses)
  • Projects: 57.06% of turnover (Implementation of Turnkey Projects & Other telecommunications activities)

Products/Services (accounting for 90% of turnover):

  • Manufacture of telephone; other communication equipment; fibre optic cables, etc.: 1.47%
  • Repair and maintenance of communication equipment; telecom network, Back to Back Businesses: 41.48%
  • Turnkey Project & Other telecommunications activities: 57.06%

Operations

Number of locations:

  • National: 20 locations (6 Manufacturing Plants, 1 Network System Unit, 1 Corporate Office, 12 MSP)
  • International: Nil

Markets served:

  • National: PAN India basis
  • International: Nil
  • Export contribution: Nil

Customer types:

  • Defense: Army, Navy, Indian Air Force; Ministry of Home Affairs
  • PSUs: BSNL, MTNL, BBNL, EESL, C-DoT, BEL, DRDO
  • Government organizations: Central and State Government organizations, TANFINET, MITCL, GFGNL, KSEDC, KPTCL, UREDA, BREDA, UPNEDA, OCAC, Odisha Mining Corporation, Department of Post, DoS, DoAE, Railways
  • Private customers: Banks, Schools, Universities, Hospitals, TCS, Tejas Networks, RIIL, Aksentt, Vodafone, Airtel

Employees

Details as at end of Financial Year:

Employees and workers (including differently abled):

| Category | Total | Male | % Male | Female | % Female |

| Permanent Employees | 471 | 351 | 74.52% | 120 | 25.48% |

| Other than Permanent Employees | 420 | 321 | 76.43% | 99 | 23.57% |

| Total Employees | 891 | 672 | 75.42% | 219 | 24.58% |

| Permanent Workers | 81 | 76 | 93.83% | 5 | 6.17% |

| Other than Permanent Workers | 194 | 133 | 68.56% | 61 | 31.44% |

| Total Workers | 275 | 209 | 76% | 66 | 24% |

Differently abled Employees and workers:

| Category | Total | Male | % Male | Female | % Female |

| Permanent Differently Abled Employees | 4 | 3 | 75% | 1 | 25% |

| Other than Permanent Differently Abled Employees | 4 | 4 | 100% | 0 | 0% |

| Total Differently Abled Employees | 8 | 7 | 87.5% | 1 | 12.5% |

| Permanent Differently Abled Workers | 0 | 0 | 0% | 0 | 0% |

| Other than Permanent Differently Abled Workers | 1 | 0 | 0% | 1 | 100% |

| Total Differently Abled Workers | 1 | 0 | 0% | 1 | 100% |

Participation/Inclusion/Representation of women:

  • Board of Directors: 1 out of 5 (20.00%)

Turnover rate for permanent employees and workers (past 3 years):

| Category | FY 2025-26 | FY 2024-25 | FY 2023-24 |

| Permanent Employees - Male | 146 | 151 | 643 |

| Permanent Employees - Female | 28 | 23 | 174 |

| Permanent Employees - Total | 174 | 174 | 817 |

| Permanent Workers - Male | 32 | 43 | 169 |

| Permanent Workers - Female | 1 | 3 | 10 |

| Permanent Workers - Total | 33 | 46 | 179 |

Holding, Subsidiary and Associate Companies

Joint Venture:

  • India Satcom Limited: 49.06% shares held, does not participate in Business Responsibility initiatives

CSR Details

CSR Applicability: Yes*

  • Turnover: ₹2,465 crore (including GST)
  • Net worth: ₹1,852 crore

*The Company was not required to spend any amount towards CSR activities during the financial year as the average net profit (without Grant) during the immediately 3 preceding financial years is negative. However, the Company spent ₹2.00 lakhs towards CSR activities for noble cause as the Armed Forces Flag Day Fund (AFFDF) was instituted for the welfare of the veterans, widows and their dependents.

Transparency and Disclosures Compliances

Complaints/Grievances on Principles 1 to 9:

| Stakeholder group | Grievance Mechanism | Current FY Complaints | Pending | Remarks | Previous FY Complaints | Pending | Remarks |

| Communities | Yes (https://pgportal.gov.in/) | 147 | 05 | 05 Grievances closed during current FY 2026-27 | 132 | 07 | 07 Grievances closed during current FY 2025-26 |

| Investors | - | - | - | - | - | - | - |

| Shareholders | - | - | - | - | - | - | - |

Material Responsible Business Conduct Issues

Overview of material issues:

| Issue | Type | Rationale | Mitigation Approach | Financial Implications |

| Business Ethics & Culture | Risk | Unethical conduct may lead to reputational damage, complaints, investigations and loss of stakeholder confidence | Strengthen Code of Conduct, ethics training, whistle-blower channels, transparent procurement | Negative: potential penalties, litigation costs, loss of business opportunities |

| Product Safety and Quality | Opportunity | Consistent quality can strengthen customer confidence and improve competitiveness | Robust quality assurance, compliance with standards, customer feedback processes | Positive: improved customer satisfaction, repeat business, reduced rework costs |

| Data Privacy and Cyber Security | Risk | Cyberattacks may disrupt operations, compromise sensitive data, affect service delivery | Information-security policies, encryption, security audits, incident-response plans | Negative: incident-response expenses, regulatory penalties, loss of customer confidence |

Management and Process Disclosures

Policy Coverage: All 9 NGRBC Principles covered by policies approved by Board

Policy Extension: Policies extend to value chain partners

Certifications: ISO 14001-2015; BIS

Governance: Shri Rajesh Rai, Chairman and Managing Director (DIN: 10052045) responsible for implementation and oversight

Board Committee: Yes, Shri Rajesh Rai responsible for decision making on sustainability related issues

Compliance Status

Complied except with respect to composition of the Board of Directors under SEBI (LODR) Regulations due to non-appointment of independent Directors. Since the Company is a CPSE, the appointment of directors has to be made by the concerned Administrative Ministry. The matter has been referred to the Ministry of Communications (MoC) for filling up the post and the same is pending with MoC/DPE.

Principle-wise Performance Disclosure

Principle 1 - Essential Indicators:

  • Training coverage: 66.67% for programs strengthening technological awareness and governance capabilities
  • No fines/penalties/settlement/compounding fees paid in proceedings
  • Anti-corruption policy: Whistle Blower policy acts as Anti-Corruption policy
  • No disciplinary action against Directors/KMPs/employees/workers for bribery/corruption
  • No complaints regarding conflict of interest
  • Number of days of accounts payables: 437 days (Current FY) vs 280 days (Previous FY)

Principle 3 - Essential Indicators:

Well-being measures coverage:

  • Group Term Life Insurance: 100% coverage for all categories
  • Maternity Benefits: 100% coverage for female employees and workers
  • Day Care Facilities: 100% coverage for female employees and workers

Retirement benefits:

  • PF: 100% coverage, deducted and deposited with authority
  • Gratuity: 100% coverage, N/A for deposit status
  • ESI: N/A

Workplace accessibility: Premises accessible to differently abled employees and workers as per Rights of Persons with Disabilities Act, 2016

Parental leave:

  • Return to Work Rate: 100% for female permanent employees and workers
  • Retention Rate: 100% for female permanent employees and workers

Grievance mechanism: Available for all employee categories through various channels including POSH Committee

Union membership: 100% of permanent employees and workers are part of associations/unions

Training details:

  • Employees: 41.64% received health and safety training, 11.90% received skill upgradation
  • Workers: 26.91% received health and safety training, 12.00% received skill upgradation

Performance reviews: 100% of employees and workers received performance and career development reviews

Health and safety:

  • Occupational health and safety management system implemented
  • Processes for hazard identification and risk assessment established
  • Workers can report work-related hazards and remove themselves from risks
  • Non-occupational medical and healthcare services available
  • No safety incidents, fatalities, or high consequence work-related injuries
  • No complaints on working conditions or health & safety
  • 100% of plants and offices assessed for health and safety practices and working conditions

Assurance Statement

Assurance Provider: MITCON Consultancy & Engineering Services Ltd.

Assurance Standard: ISAE 3000 (Revised), ISAE 3410, GHG Protocol, ISO 14064-3

Reporting Period: April 1, 2025 to March 31, 2026

Scope: Reasonable assurance of BRSR 9 Core attributes covering all six plants of ITI Limited

Conclusion: In all material aspects, indicators under the BRSR 9 Core attributes for FY 2025-26 are reported in accordance with reporting requirements outlined in BRSR Core