Date: July 17, 2026

General Company Information

Corporate Identity: CIN L63090TN2001PLC047432, incorporated in 2001

Contact: investors@matrimony.com, 044-49001919, www.matrimony.com

Paid-up Capital: ₹1,033.67 Lakhs

Reporting Boundary: Standalone basis only for Matrimony.com Limited

BRSR Contact: Vijayanand Sankar (compliance@matrimony.com, 044-49001919)

Business Operations

Main Activity: Information and Communication - Data processing, hosting and related activities; web portal (100% of turnover)

Product Services:

  • Matchmaking services: 99.05% of turnover (NIC 6312-63121)
  • Marriage services and related sale of products: 0.95% of turnover (NIC 6312-63121)

Operational Presence:

  • 136 locations across India (Head office, 12 Branch offices, 123 Retail outlets)
  • Serves 11 Indian states: Andhra Pradesh, Gujarat, Karnataka, Kerala, Maharashtra, Orissa, Delhi, Tamil Nadu, Telangana, West Bengal and Pondicherry
  • Subsidiaries in USA, Dubai & Bangladesh catering to NRI/Bangladeshi customers

Market Revenue:

  • Domestic: ₹39,842 Lakhs (88.21%)
  • Exports: ₹5,323 Lakhs (11.79%)
  • Total: ₹45,165 Lakhs (excluding Finance and Other Income)

Customer Base:

  • 9.63 lakhs paid profiles as of 31 March 2026 (vs 9.95 lakhs in 2025)
  • Over 300 community matrimony services
  • Marriage services: 1,13,000 vendors in 40+ cities
  • Expanded services: MeraLuv.com (Indian Americans), Luv.com (Next-Gen relationships), WeddingGiftBox, Mandap, WedAssist, AstroChat

Employee Statistics

Total Workforce: 2,873 employees

  • Permanent: 2,571 (Male: 1,163/45%, Female: 1,408/55%)
  • Other than permanent: 302 (Male: 126/42%, Female: 176/58%)

Differently Abled Employees: 11 total

  • Permanent: 10 (Male: 6/60%, Female: 4/40%)
  • Other than permanent: 1 (Male: 1/100%)

Board Representation:

  • 6 directors total, 2 female directors (33.33%)
  • Directors: Mr. Murugavel Janakiraman, Mr. S.M Sundaram, Mrs. Deepa Murugavel, Mrs. Akila Krishnakumar, Mr. Rajesh Sawhney, Mr. C K Ranganathan

Key Management Personnel:

  • 3 KMPs: Mr. Murugavel Janakiraman, Mr. Harigovind Krishnasamy (from 08 Jul 2025), Mr. Vijayanand Sankar
  • No female representation in KMP

Turnover Rates:

  • FY 2025-26: Male 100%, Female 91%, Total 96%
  • FY 2024-25: Male 91%, Female 96%, Total 94%
  • FY 2023-24: Male 111%, Female 119%, Total 115%
  • Note: High turnover due to call center attrition; 28% rate after excluding call center categories

Subsidiary and Associate Companies

1. Sys India Private Limited - Subsidiary (100%) - Participates in initiatives

2. Consim Info USA Inc, USA - Subsidiary (100%) - Participates in initiatives

3. Matrimony DMCC, Dubai - Subsidiary (100%) - Participates in initiatives

4. Bangladeshi Matrimony Private Limited - Subsidiary (100%) - Participates in initiatives

5. Boatman Tech Private Limited - Subsidiary (100%) - Participates in initiatives

6. Astro Vision Futuretech Private Limited - Associate (26.09%) - Does not participate in initiatives

CSR Applicability

  • CSR applicable under section 135 of Companies Act, 2013: Yes
  • Turnover: ₹45,165 Lakhs
  • Net worth: ₹20,191 Lakhs

Complaints and Grievances

FY 2025-26 Complaints:

  • Shareholders: No complaints filed (0 pending)
  • Employees: No complaints filed (0 pending)
  • Customers: 110,666 complaints filed (0 pending)
  • Value Chain Partners: No complaints filed

FY 2024-25 Comparison:

  • Shareholders: 1 complaint filed (0 pending)
  • Customers: 122,702 complaints filed (0 pending)

Note: Increased customer complaints attributed to improved visibility through email integration into ticket management system. Does not include real-time resolved queries.

Material Responsible Business Conduct Issues

1. Competition Risk: Competition from global dating apps, free regional players affecting market position, pricing, and margins. Mitigation through product innovation, 300+ community portals, 17 regional platforms, 120+ retail outlets.

2. Cybersecurity Risk: Technology failures, breaches, AI-generated fake profiles threatening operations and reputation. Mitigation through vulnerability assessments, multi-factor authentication, AI fraud detection, 24/7 monitoring, security training.

3. Data Protection & Privacy Risk: DPDP Act compliance challenges with sensitive matrimonial data. Mitigation through DPDP readiness program, consent management, privacy notices, vendor agreements, Data Protection Officer appointment.

4. Platform & Regulatory Dependence Risk: Significant user acquisition through third-party ecosystems (app stores, search engines). Mitigation through diversified acquisition channels, business model adaptation, industry advocacy.

5. Talent & Human Capital Risk: Retention of engineering, product, data science, and sales talent. Mitigation through competitive compensation, ESOPs, learning initiatives, values-led culture, succession planning.

Management and Process Disclosures

NGRBC Principles Coverage: All principles (P1-P9) covered through various policies

Policy Implementation: Policies translated into procedures, extend to value chain partners

Governance: Mr. Murugavel Janakiraman (Chairman & MD) responsible for implementation oversight

Board Committee: Risk Management and ESG Committee responsible for ESG strategy and oversight

Policy Review: Reviewed periodically by department heads, business heads, executive directors and board

Principle-wise Performance Highlights

Principle 1 (Ethical, Transparent Governance):

  • 100% training coverage for Board/KMP and employees
  • GST penalties: ₹25,625 (Chattisgarh), ₹40,000 (Ahmedabad) - no appeals preferred
  • Anti-corruption policy in place, no disciplinary actions for bribery/corruption
  • Accounts payable days: 66 days (FY26) vs 70 days (FY25)
  • Related party transactions: Purchases 6.23%, Sales 0.54%, Investments 4.06%

Principle 3 (Employee Well-being):

  • Well-being spending: 0.88% of total revenue (FY26) vs 0.74% (FY25)
  • Retirement benefits: 100% PF coverage, 100% gratuity coverage, 48% ESI coverage
  • Equal Opportunity Policy in place following Rights of Persons with Disabilities Act, 2016
  • Return to work rate: 100% for all employees
  • Retention rate: 100% male, 83% female, 91% total
  • Training: 100% health/safety training, 81% skill upgradation training
  • Performance reviews: 82% of employees covered
  • Zero safety incidents: No injuries, fatalities, or high-consequence incidents

Principle 5 (Human Rights):

  • 100% employees trained on human rights policies
  • All employees paid above minimum wage
  • Median remuneration: Non-executive directors ₹21.5-22.75 lakhs, Executive director ₹341.78 lakhs, KMP ₹102.82 lakhs
  • Female wages: 37% of total wages (FY26) vs 36% (FY25)
  • POSH complaints: 6 cases (FY26) vs 7 cases (FY25), 0.42% of female employees
  • All 6 POSH complaints upheld

Principle 6 (Environmental):

  • Energy consumption: 13.59 TJ from non-renewable sources (Electricity: 13.28 TJ, Fuel: 0.31 TJ)
  • Energy intensity: 0.00000000301 TJ/Rupee turnover
  • Water withdrawal: 2,793 kL total (Groundwater: 433 kL, Third-party: 1,316 kL, Drinking water: 1,044 kL)
  • Water intensity: 0.000000619 KL/Rupee turnover
  • Waste generated: 2.350 MT e-waste (100% disposed through other methods)
  • GHG initiatives: Automated AHU, LED lighting, automatic shutdown, paper reduction, e-waste disposal, video conferencing, e-vehicles

Principle 9 (Customer Responsibility):

  • Comprehensive complaint management system with digital platform
  • 6 consumer complaints pending resolution (deficiency in service)
  • Information Security Policy in place for cybersecurity and data privacy
  • No data breaches reported
  • Customer education through "Safe Matrimony" feature and anti-scam campaigns

Not Specified Sections

No material disclosures under the following sections: Financial Results, Dividend Declaration, Board Meeting Outcomes, Auditor's Report, Disinvestment/Strategic Actions, Media Release/Investor Communication