The Ministry of Home Affairs has established the Indian Cyber Crime Coordination Centre (I4C) as an attached office to deal with all types of cyber crimes in a coordinated manner. As part of this initiative, the National Cyber Crime Reporting Portal (NCRP) was launched to enable public reporting of cyber crimes, with special focus on crimes against women and children.
The Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS), launched in 2021, provides immediate reporting of financial frauds to stop fund siphoning. As of June 30, 2026, this system has saved financial amounts exceeding ₹11,158 crore across more than 32.80 lakh complaints. A toll-free Helpline number '1930' has been operationalized for assistance in lodging online cyber complaints.
From fiscal years 2023-24 to 2025-26, the NCRP and CFCFRMS systems processed more than 5,387,905 cyber fraud complaints, resulting in over 181,271 FIRs registered. The total amount reported as fraud exceeded ₹56,087 crore, with more than ₹9,079 crore marked as Lien and over ₹206 crore refunded to victims.
The Ministry has issued a comprehensive Standard Operating Procedure (SOP) for NCRP-CFCFRMS to ensure uniformity in handling cybercrime complaints. Since April 2026, two new modules have become functional: a Money Restoration Module for expeditious restoration of defrauded money to victims, and a Grievance Redressal Module for addressing grievances related to frozen bank accounts and lien markings.
The government monitors average time taken by law enforcement and financial institutions to freeze fraudulently transferred funds, with real-time action ensured through API integration between CFCFRMS and Financial Institutions for immediate blocking of defrauded amounts.
Several coordination and capacity building initiatives have been implemented: A Cyber Fraud Mitigation Centre (CFMC) has been established with representatives from major banks, financial intermediaries, payment aggregators, telecom service providers, IT intermediaries, and state/UT law enforcement agencies. The Samanvaya Platform serves as a Management Information System and data repository for law enforcement agencies, leading to the arrest of more than 29,837 accused and processing over 233,593 cyber investigation assistance requests. A Suspect Registry of cyber criminal identifiers, launched in September 2024, has collected more than 30.48 lakh suspect identifier data from banks and identified 32.08 lakh Layer 1 mule accounts, declining transactions worth ₹25,698 crore.
Seven Joint Cyber Coordination Teams (JCCTs) have been constituted covering cyber crime hotspots across Mewat, Jamtara, Ahmedabad, Hyderabad, Chandigarh, Vishakhapatnam, and Guwahati. Regular 'State Connect', 'Thana Connect' and peer learning sessions are organized to share best practices and enhance capacity building.
Forensic support includes the establishment of National-Digital Investigation Support Centres in New Delhi (February 18, 2019) and Assam (August 29, 2025), which have provided services in more than 14,064 cyber crime cases to State/UT LEAs as of June 30, 2026. Currently, 07 Central Forensic Science Laboratories and 28 State Forensic Science Laboratories are operational across the country.
The Ministry has released financial assistance of ₹132.93 crores under the 'Cyber Crime Prevention against Women and Children (CCPWC)' Scheme to States/UTs for capacity building, including setting up cyber forensic-cum-training laboratories in 33 States/UTs and training more than 24,600 LEA personnel, judicial officers, and prosecutors on cyber crime awareness, investigation, and forensics.