Key Quantitative Figures

  • Financial disincentive amount: ₹12,00,000/- (Rupees Twelve Lakhs only)

Parties Involved

  • Regulatory authority: Telecom Regulatory Authority of India (TRAI)
  • Listed entity: Mahanagar Telephone Nigam Limited (MTNL)

Details of Violation

Contravention of provisions of Regulation 4 and Regulation 10 of the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 (06 of 2024).

Specific service segment: Access Service (Wireline)

Financial Impact Assessment

  • Total penalty amount: ₹12,00,000/-
  • Company explicitly states: "There is no material impact on the Financial, operation or other activities of MTNL"
  • Impact quantifiable in monetary terms: ₹12,00,000/- (the penalty amount itself)

Disclosure Format

Formal disclosure letter addressed to both BSE Limited and National Stock Exchange of India Limited, with detailed annexure containing specific penalty information in tabular format.