Date: July 23, 2026

KMP / Board / Auditor Changes

Not Specified

Dividend Declaration or Non-Declaration

Not Specified

Board Meeting Outcomes

Not Specified

Financial Results

Not Specified

Disinvestment / Strategic Actions

Not Specified

Other Operational / Legal / Strategic Disclosures

Business Responsibility and Sustainability Report Details

I. Details of the listed entity

  • Year of incorporation: 2000
  • Corporate address: 261/A, 2nd floor, Bommasandra Industrial Area, Anekal Taluk, Bangalore – 560099
  • Contact: investorrelations@narayanahealth.org, +91-8050009318
  • Financial year: 2025-26
  • Listed on: BSE Limited and National Stock Exchange of India Limited
  • Paid-up Capital: ₹2043.61 million
  • BRSR Contact: Mr. Jyotish Kumar, nh.esg@narayanahealth.org, Tel: +91 8527193858
  • Reporting boundary: Standalone basis (excludes environmental parameters for Heart Centers in Dharwad and Kolar, and hospital in Davangere)
  • Assurance Provider: SGS India Private Ltd.
  • Assurance Type: BRSR Core Indicators- Reasonable Assurance and limited Assurance of selected indicators

II. Products and Services

  • Hospital and Medical Care (Health Care Services): 94.84% of turnover (NIC Code: 8610)
  • Sale of Medical Consumables & Drugs: 3.24% of turnover (NIC Code: 4772)
  • Export of Medical Consumables & Drugs: 1.92% of turnover (NIC Code: 4649)

III. Operations

  • National locations: 18 owned/operated hospitals, 2 heart centres, 20 clinics and dialysis centers across 11 states
  • International locations: 2 hospitals in Cayman Islands, 13 hospitals in United Kingdom
  • Export contribution: 1.92% of total turnover
  • Customers: Primarily patients seeking healthcare services and medical treatment

IV. Employees

  • Total employees: 15,467 (Permanent: 11,234; Other than Permanent: 4,233)
  • Gender distribution: Male 42.60% (6,590), Female 57.39% (8,877)
  • Differently abled employees: 18 total (Permanent: 15; Other than Permanent: 3)
  • Women representation: Board of Directors 30% (3 out of 10), KMP 33% (1 out of 3)
  • Turnover rate for permanent employees: FY26 33.11%, FY25 31.11%, FY24 30.48%

V. Holding, subsidiary and associate companies

22 subsidiaries and associates listed, including:

  • 10 wholly-owned subsidiaries
  • 5 step-down subsidiaries
  • 2 associates (Reya Health Inc 43.58%, Everhope Oncology Private Limited 39.00%)
  • Majority participate in Business Responsibility initiatives

VI. CSR Details

  • CSR applicable: Yes
  • Turnover: ₹39,751.41 million
  • Net worth: ₹25,991.71 million

VII. Transparency and Disclosure Compliances

  • Grievance mechanisms in place for all stakeholder groups
  • FY26 complaints: Employees (17), Customers - Regular (3,413), Customers - Litigations (22)
  • All complaints resolved except 1 litigation pending from previous year

Material Responsible Business Conduct Issues

10 material issues identified including Health & Safety (Risk), Access to Healthcare (Opportunity), Process Safety & Quality (Risk), Data Security & Privacy (Risk), Energy Efficiency (Opportunity), Water Stress (Risk)

Management and Process Disclosures

  • Policies extend to value chain partners: Yes
  • Accreditations: JCI Enterprise Accreditation, 18 NABH-accredited units, 14 NABL-accredited laboratories, 17 NABH Nursing Excellence units, 14 ISO 13485 certifications
  • ESG Targets: Carbon Neutral by 2040, 50% Renewable Energy by 2030, 100% Waste-Water Recycling by 2030
  • FY26 Performance: Renewable Energy mix 39.08% (target 38%), Carbon saved 28,300 tons (target 28,000), Wastewater recycling 95% (target 95%)

Governance, leadership and oversight

  • Director statement highlights ESG integration, 39.08% renewable energy achievement, community education programs impacting 33,500+ students
  • Stakeholders' Relationship Committee oversees sustainability: Mr. Naveen Tewari (Chairman), Dr. Nachiket Mor, Mr. Viren Prasad Shetty
  • Board committee reviews performance against policies annually

Principle-Wise Performance Disclosure

Principle 1: Ethical Conduct

  • Training coverage: Board & KMP 100%, Employees 94%
  • Zero fines/penalties in proceedings
  • Anti-corruption policy in place
  • Zero disciplinary actions for bribery/corruption
  • Accounts payable days: FY26 100 days, FY25 78 days
  • Related party transactions: Purchases 28.34%, Sales 3.16%, Loans & advances 85.52%, Investments 81.31%

Principle 2: Sustainable Goods/Services

  • R&D expenditure: ₹60 million allocated to clinical research
  • Capex on environmental improvements: 5.14% of total capex
  • Sustainable sourcing: 50% of inputs by value
  • Waste management procedures in place for all waste types
  • EPR not applicable

Principle 3: Employee Well-being

  • 100% employees covered under well-being measures
  • Well-being spending: 0.48% of total revenue
  • Retirement benefits: 100% coverage for PF, Gratuity, Group Insurance; 33% for ESI
  • Workplace accessible to differently abled
  • Equal opportunity policy in place
  • Return to work rate after parental leave: 97%
  • Grievance mechanism available for all employees
  • Training: 88.29% employees trained on health/safety, 100% on skill upgradation
  • Performance reviews: 100% of eligible employees
  • Occupational health and safety system implemented covering all operations
  • Zero safety incidents, zero fatalities
  • Comprehensive safety measures including SOPs, training, mock drills, BCP

Principle 4: Stakeholder Engagement

  • Stakeholders identified: Internal (employees, management, shareholders) and External (customers, suppliers, investors, regulators, community)
  • Engagement frequency varies from quarterly to need-based
  • Community engagement focuses on vulnerable/marginalized groups

Principle 5: Human Rights

  • 80.18% employees trained on human rights policies
  • 100% employees paid above minimum wage
  • Median remuneration: BoD Male ₹45.75L, Female ₹42.75L; KMP Male ₹568.02L, Female ₹350.26L
  • Gross wages to females: 46.72% of total wages
  • Human rights focal point established
  • 13 POSH complaints reported, all upheld
  • Human rights requirements in business agreements
  • 100% assessment coverage for sexual harassment

Principle 6: Environmental Protection

  • Energy consumption: 239,184.94 GJ total, 39.08% from renewable sources
  • Energy intensity: 0.67 GJ/₹Lakh, 13.93 GJ/Occupied bed days, 0.07 GJ/Sq. feet
  • Water withdrawal: 1,053,382 KL (Groundwater 602,755 KL, Third-party 450,627 KL)
  • Water consumption: 762,839 KL
  • Water intensity: 37.37 KL/₹Lakh PPP, 1.04 KL/Occupied bed days, 0.25 KL/Sq. feet
  • Water discharge: 290,543.59 KL with tertiary treatment
  • 4 hospitals with Zero Liquid Discharge systems
  • Air emissions: NOx 344.39 kg, SOx 317.57 kg, PM 240.77 kg, VOC 210.24 kg, HAP 28.14 kg
  • GHG emissions: Scope 1 21,897.77 tCO2e, Scope 2 26,784.82 tCO2e
  • Emission intensity: 0.12 tCO2e/₹Lakh, 2.39 tCO2e/₹Lakh PPP, 0.07 tCO2e/Occupied bed days
  • Waste generated: 7,125.30 MT total (Plastic 22.98, E-waste 32.91, Bio-medical 1,763.67, Construction 2,653.31, Battery 7.93, Hazardous 8.85, Non-hazardous 2,635.74)
  • Waste recovered: 1,303.94 MT recycled
  • Waste disposed: Incineration 637.38 MT, Landfilling 430.07 MT, Other 4,753.90 MT
  • Compliant with all environmental laws
  • Environmental Clearance obtained for BG Road hospital project

Principle 7: Public Policy

  • 4 affiliations with trade/industry associations
  • No anti-competitive conduct cases
  • Public policy advocacy in medical education reforms, healthcare technology guidelines, health sector reforms

Principle 8: Inclusive Development

  • No Social Impact Assessments required
  • No Rehabilitation and Resettlement projects
  • Community grievance mechanism through CSR policy
  • 15.25% input material sourced from MSMEs/small producers
  • 97.35% input material sourced from within India
  • Job creation: Semi-urban 3.32%, Urban 18.38%, Metropolitan 78.29%

Principle 9: Consumer Responsibility

  • Grievance redressal mechanism through multiple channels
  • No product recalls required
  • Cyber security and data privacy policy in place
  • Zero data breaches
  • Customer satisfaction surveys conducted with 4.8/5 Google rating and 76% NPS

Assurance

  • Independent assurance by SGS India Private Limited
  • Reasonable assurance on BRSR Core indicators
  • Limited assurance on selected non-core indicators
  • No limitations to assurance scope
  • All BRSR Core indicators found complete, accurate, and reliable