Date: July 25, 2026
KMP / Board / Auditor Changes
Not Specified
Dividend Declaration or Non-Declaration
Not Specified
Board Meeting Outcomes
Not Specified
Financial Results (Standalone & Consolidated)
Not Specified
Disinvestment / Strategic Actions
Not Specified
Other Operational / Legal / Strategic Disclosures
Business Responsibility & Sustainability Report Disclosure
- Filed under Regulation 34(2)(f) of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015
- Report covers financial year April 1, 2025 to March 31, 2026
- Report available on company website: https://www.northernarc.com/annual-report
Corporate Details
- Corporate Address: IITM Research Park, Taramani, Chennai, Tamil Nadu, India, 600113
- Paid-up Capital: 161,57,18,750
- Sustainability Contact: Mr. Shakeel Ahamed, Head - Sustainability (+91 87545 08977, sustainability@northernarc.com)
- Reporting Boundary: Standalone basis
Operations & Market Presence
- 91 offices across India (no international offices)
- No export activities (entity is NBFC)
- Customer segments: Rural/retail customers, MSMEs, Originator Partners, Emerging Corporates, Institutional Investors
Workforce Details (as of March 31, 2026)
- Total Employees: 1,524 (Permanent: 1,126, Other than Permanent: 398)
- Gender Distribution: Male: 1,270 (83.33%), Female: 254 (16.67%)
- Differently Abled Employees: 1 permanent employee (male)
- Board Gender Diversity: 33.33% female representation
- Turnover Rates: Permanent employees - Male: 46.5%, Female: 51.80%
Subsidiaries & Associates
- Northern Arc Investment Managers Private Limited (100% subsidiary)
- Northern Arc Creclitech Solutions Private Limited (100% subsidiary)
- Northern Arc Securities Private Limited (100% subsidiary)
- Northern Arc Foundation (100% subsidiary)
- Pragati Finserv Private Limited (90.10% subsidiary)
- All subsidiaries participate in Business Responsibility initiatives
CSR Compliance
- CSR applicable under Section 135 of Companies Act, 2013
- Turnover: ₹26,43,83,23,000
- Net Worth: ₹38,93,48,27,000
Material Responsible Business Conduct Issues
1. Responsible Lending & Client Engagement (Opportunity & Risk)
2. Transparent & Ethical Governance (Risk)
3. Prudent Enterprise Risk Management (Opportunity & Risk)
4. Easing Access Through Technology Innovation (Opportunity & Risk)
Policy Framework
- Policies cover all 9 NGRBC Principles, approved by Board
- Key policies: Human Rights Policy, Suppliers Code of Conduct, Employee Code of Conduct, Equal Opportunity Policy, Anti-Bribery and Anti-Corruption Policy, Fair Practices Code
- All policies translated into procedures and extended to value chain partners
Sustainability Commitments & Targets
- Green Buildings: All corporate offices in certified green buildings
- ESG Capability Building: Annual role-specific ESG training
- Data Privacy & Cybersecurity: Annual mandatory training completion
- Ethics Training: Role-specific annual training
- Sustainable Mobility: Launch program for electric/hybrid vehicles by FY26-27
- Diversity & Inclusion: Increase women workforce from 17% to 22% and women in leadership from 11% to 15% by 2030
- Climate Finance: Achieve ₹1,000 crore by 2030
- Financial Inclusion: Minimum 15% YoY growth in outreach from FY26-27 through FY28-29
- Women Entrepreneurship: Achieve financing of ₹4,000 crore to women-owned/led businesses by FY28-29
- Rural Outreach: Expand to 15 additional underserved districts by FY28-29
Training & Awareness
- Multiple training programs conducted covering SEBI regulations, environmental and social management, anti-bribery, code of conduct, work ethics, information security
- 75.31% of permanent employees received human rights training
- No fines/penalties paid in proceedings with regulators/law enforcement agencies
Employee Welfare
- Retirement Benefits: PF (99.64% coverage), Gratuity (100% coverage), ESI (1.69% coverage), National Pension Scheme (3.29% coverage)
- Workplace Accessibility: Offices accessible to differently abled employees as per Rights of Persons with Disabilities Act, 2016
- Equal Opportunity Policy implemented
- Return to work rate after parental leave: 100% for both male and female employees
Environmental Performance
- Energy Consumption: 2099.34 units (all from non-renewable sources)
- Energy Intensity: 0.007969 per rupee of turnover
- Water Consumption: 12782.26 kilolitres
- Water Intensity: 0.048522 per rupee of turnover
- GHG Emissions: Scope 1 - 9.3569 metric tonnes CO2e, Scope 2 - 926.55 metric tonnes CO2e
- Waste Generated: 0.313 metric tonnes (e-waste: 0.313, bio-medical: 0.084)
- Waste Reused: 0.566 metric tonnes
- Waste Disposed: 0.795 metric tonnes via Pollution Control Board-approved recyclers
CSR Activities
- CSR Committee Composition: Ashutosh Pednekar (Chairperson), Ashish Mehrotra, Dr. Kshama Fernandes (until March 31, 2026), Michael Fernandes
- Average Net Profit (3 years): FY2022-23: ₹3,16,40,91,964, FY2023-24: ₹3,74,40,94,072, FY2024-25: ₹4,38,18,37,735
- CSR Obligation: ₹7,52,66,825 (2% of average net profit)
- CSR Amount Spent: ₹7,52,66,825 (achieved 100% obligation)
- CSR Projects: Support for differently abled children, palliative care services, medical/healthcare education, FoodHeals Program
- Beneficiaries: 624 students in educational programs, 40 palliative care patients, 3,619 monthly ration beneficiaries
Grievance Mechanisms
- Customer Grievance: Toll-free (1800 419 8766), email (gro@northernarc.com), escalation to Nodal Officer (1800 258 7010), RBI Ombudsman
- Employee Grievance: Structured redressal mechanism with designated Liaison Officer
- POSH Complaints: 1 complaint received in FY26, resolved within year
- No complaints on discrimination, child labor, forced labor, wages, or other human rights issues