Authority: Supreme Court of India, Civil Appellate Jurisdiction

Order Date: 18 September 2026

Case Overview

  • Appeal No.: Civil Appeal No. 2204 of 2022 filed by The Branch Manager, OSL Hyundai (appellant) against Ruparanjan Das & Ors. (respondents).
  • Originating dispute began with Consumer Complaint No. 275/2013 filed by respondent No.1 before the District Forum, which was allowed.
  • The matter proceeded to the State Consumer Disputes Redressal Commission, Orissa (First Appeal No. 367/2015) and subsequent appeals, all dismissed.
  • Revision Petition No. 598/2021 was filed before the National Consumer Disputes Redressal Commission (NCDRC) and dismissed on 25‑10‑2021.
  • Two other revision petitions, Nos. 375 and 450 of 2021, filed by other respondents, remain pending before the NCDRC.
  • The appellant argued that singling out its revision petition would lead to contradictory orders; sought consolidation with the pending petitions.
  • Respondents contended that the NCDRC should simply dismiss the other two petitions following the impugned order, but other respondents indicated they have substantive merits to be heard.

Final Outcome

  • The Supreme Court set aside the NCDRC’s impugned order dismissing Revision Petition No. 598/2021.
  • The matter is remanded to the NCDRC with a direction to tag Revision Petition No. 598/2021 together with Revision Petitions Nos. 375 and 450 of 2021 for a common hearing and disposal by a single judgment and order.
  • The Court directed the NCDRC to dispose of the revision petitions expeditiously, noting that the original complaint dates back to 2013.
  • Both parties are instructed to appear before the NCDRC on 26‑10‑2026 without awaiting separate notices.
  • The appeal is allowed and disposed of as per the signed order of Justices B.V. Nagarathna and Augustine George Masih.

Topics: Consumer Protection, Judicial Procedure