Incident Details

A cyber security incident has occurred at Masivian S.A.S, which is a wholly owned subsidiary of Route Mobile (UK) Limited and a step-down wholly owned subsidiary of Route Mobile Limited.

Geographic Impact

The incident impacted certain systems within the Masivian environment located in South America, primarily in Colombia. The incident relates only to customers and systems based in Colombia.

Containment Measures

  • Affected systems have been isolated
  • Containment measures have been implemented
  • The incident is confined to Masivian S.A.S only
  • No impact on Route Mobile Limited or any other group companies

Response Actions

  • Masivian S.A.S technical team along with specialized cybersecurity experts initiated necessary precautions and protocols
  • Masivian S.A.S management is involved in mitigation efforts
  • The matter is under investigation
  • Appropriate containment and remediation actions are being taken in a controlled manner

Disclosure Rationale

The disclosure is made in the interest of good corporate governance and transparency as required under SEBI Listing Regulations.

Reference Number

RML/2026-27/680