Date: 07th August 2026

Business Operations

  • Main Business Activity: Accommodation and Food Service (Hotel Services including accommodation/rooms, food and beverages, banquets, spa, fitness center, swimming pool, gym, etc.)
  • % of Turnover: 100.0%
  • NIC Code: 55101
  • Operations: 31 hotels and 1 office nationally across 11 states; No international operations
  • Note: Caspia Delhi was sold in August 2025 and excluded from hotel count

Employee Statistics

Total Workforce (FY 2025-26)

  • Permanent Employees: 2,774 (Male: 2,233 - 80.5%, Female: 541 - 19.5%)
  • Other than Permanent Employees: 706 (Male: 678 - 96.0%, Female: 28 - 4.0%)
  • Total Employees: 3,480 (Male: 2,911 - 83.6%, Female: 569 - 16.4%)
  • Differently-abled Employees: 25 (Male: 20 - 80.0%, Female: 5 - 20.0%)

Gender Representation

  • Board of Directors: 1 woman out of 7 directors (14.3%)
  • Key Management Personnel: 0 women out of 3 KMPs (0.0%)

Key Managerial Personnel

  • Mr. Ashish Jakhanwala – Chairman, Managing Director (MD), and Chief Executive Officer (CEO)
  • Mr. Rajat Mehra – Chief Financial Officer (CFO)
  • Mr. Sanjay Jain – Senior Director - Corporate Affairs, Company Secretary and Compliance Officer

Turnover Rates (Permanent Employees)

  • FY 2026: Male 45.7%, Female 50.3%, Total 46.6%
  • FY 2025: Male 45.5%, Female 50.5%, Total 46.3%
  • FY 2024: Male 42.6%, Female 49.2%, Total 43.7%

Subsidiary Companies

SAMHI Hotels Limited has 17 subsidiary companies, all 100% owned and all participating in Business Responsibility initiatives:

1. SAMHI Hotels Limited (Subsidiary)

2. Argon Hotels Private Limited (Subsidiary)

3. Ascent Hotels Private Limited (Subsidiary)

4. Barque Hotels Private Limited (Subsidiary)

5. Caspia Hotels Private Limited (Subsidiary)

6. DUET India Hotels (Ahmedabad) Private Limited (Subsidiary)

7. DUET India Hotels (Chennai) Private Limited (Subsidiary)

8. DUET India Hotels (Hyderabad) Private Limited (Subsidiary)

9. DUET India Hotels (Jaipur) Private Limited (Step Down Subsidiary)

10. DUET India Hotels (Navi Mumbai) Private Limited (Step Down Subsidiary)

11. DUET India Hotels (Pune) Private Limited (Subsidiary)

12. Innmar Tourism and Hotels Private Limited (Subsidiary)

13. Paulmech Hospitality Private Limited (Step Down Subsidiary)

14. SAMHI Hospitality Ventures Private Limited (Subsidiary)

15. SAMHI Hotels (Ahmedabad) Private Limited (Subsidiary)

16. SAMHI Hotels (Gurgaon) Private Limited (Subsidiary)

17. SAMHI Skyline Private Limited (Subsidiary)

CSR Applicability

  • CSR applicable as per section 135 of Companies Act, 2013: Yes
  • Turnover: ₹12,789.98 million
  • Net worth: ₹21,821.80 million
  • Contribution required in: SAMHI Hotels Gurgaon Private Limited, Duet Hotels (Hyderabad) Private Limited, and Duet Hotels (Pune) Private Limited

Grievance Mechanisms

  • Complaints received in FY 2026: Employees and workers - 4 complaints (all POSH-related)
  • Complaints pending resolution: 0
  • FY 2025 numbers: 8 complaints received, 0 pending
  • Available mechanisms: Whistleblower Policy, POSH policies, Open-Door policies

Material Responsible Business Conduct Issues

1. Energy and Emissions (Risk/Opportunity)

  • Rationale: Hospitality sector's energy intensity and carbon footprint present operational challenges and strategic opportunities
  • Approach: Renewable energy transition, solar PV installations, LED lighting with sensor controls, SAMConnect technology platform, PNG-based cooking infrastructure, fleet electrification
  • Financial implications: Negative short-term capital investment, Positive long-term operational cost savings

2. Water and Waste Management (Risk/Opportunity)

  • Rationale: Water scarcity and waste management present dual imperatives for operational sustainability
  • Approach: Water treatment and recycling, reclaimed water systems, low-flow aerators, bio-degradable waste composting, single-use plastic phase-out, comprehensive waste segregation, in-house water bottling plants
  • Financial implications: Negative short-term infrastructure investment, Positive long-term water cost reduction and waste disposal savings

3. Talent Retention and Development (Opportunity)

  • Rationale: Industry-wide challenge of elevated staff attrition while ensuring fair labor practices
  • Approach: Competitive compensation frameworks, workplace infrastructure investments, inclusive and equitable culture, skills development programs, regular engagement channels
  • Financial implications: Positive through reduced attrition, improved service quality, and reduced recruitment costs

4. Data Privacy and Cyber Security (Risk)

  • Rationale: Heightened exposure to cyber threats and data security breaches in hospitality sector
  • Approach: ISO 27001:2022 and ISO 27701 certifications, comprehensive data security policies, regular third-party security audits, encryption and access controls, regulatory compliance
  • Financial implications: Negative ongoing investment in cybersecurity infrastructure required

5. Social Impact and Sustainable Procurement (Opportunity)

  • Rationale: National operational footprint generates significant employment and community value
  • Approach: Local sourcing prioritization, SME support programs, transparent vendor onboarding, community engagement, employment generation aligned with local skill development
  • Financial implications: Positive through strengthened local supply chains and enhanced brand reputation

Management and Process Disclosures

Policies and Certifications

  • Has policy for each NGRBC principle: Yes
  • Policies approved by Board: Yes
  • Policies translated into procedures: Yes
  • Policies extend to value chain partners: Yes

International Certifications

  • Information Security and Data Privacy: ISO 27001:2022, ISO 27701, PCI DSS
  • Food Safety and Quality Management: ISO 22000, FSSAI, HACCP CODEX
  • Environmental and Occupational Management: ISO 14001, ISO 45001
  • Data Protection and Regulatory Compliance: GDPR, Applicable National Data Protection Laws

ESG Targets by FY2030

1. Circular Economy - Single-Use Plastic Elimination

2. Fleet Decarbonization - Non-Emission Vehicle Transition

3. EV Charging Infrastructure Expansion

4. Sustainable Development Metrics and Monitoring

FY2026 ESG Performance Status

  • Single-Use Plastic Elimination: Ongoing transition with measurable progress
  • Fleet Decarbonization: ~20% of fleet converted; charging infrastructure expansion
  • EV Charging Infrastructure: 47 EV Chargers with 91 EV Charging Points installed across 29 feasible assets (97% portfolio coverage)
  • Sustainable Development Metrics: Processes under development for comprehensive ESG data collection

Governance Structure

  • Highest authority for implementation: Ashish Jakhanwala, MD & CEO
  • Board Committee for sustainability: Yes - CSR & ESG Committee
  • Committee composition: Mrs. Archana Capoor (Chairperson), Mr. Michael David Holland, Mr. Krishan Dhawan (all Independent Directors)
  • Review frequency: Periodic basis or as need arises

Principle-wise Performance Disclosure

Training and Awareness Programs

  • Board of Directors: 1 training (100% coverage) - SAMHI business model and portfolio discussion
  • Key Managerial Personnel: 5 trainings (100% coverage) - POSH, Cyber Security, Fire Safety, Compliance Governance, Operation Efficiency
  • Other Employees: 21,856 trainings (100% coverage) - POSH, Insider Trading, Information Security, Responsible Business Conduct, etc.

Financial Compliance

  • Fines/penalties/settlement amounts paid: Nil
  • Directors/KMPs/employees against whom disciplinary action taken for bribery/corruption: Nil
  • Complaints regarding conflict of interest: Nil
  • Days of accounts payables: 57.3 days (FY2026) vs 64.3 days (FY2025)

Employee Well-being

  • Health insurance coverage: 100% for all employees
  • Accident insurance coverage: 100% for all employees
  • Maternity benefits: 100% for female employees
  • Paternity benefits: 100% for male employees
  • Day care facilities: 0% coverage
  • Spending on well-being measures: 1.92% of total revenue (FY2026) vs 1.88% (FY2025)

Retirement Benefits

  • PF coverage: 100% of employees, deducted and deposited with authority
  • Gratuity coverage: 100% of employees, deducted and deposited with authority
  • ESI coverage: 100% of employees, deducted and deposited with authority

Workplace Accessibility

  • Premises accessible to differently abled employees: Yes, as per Rights of Persons with Disabilities Act, 2016
  • Equal opportunity policy: Yes, available at https://samhi.co.in/wp-content/uploads/2025/07/Equal-Opportunity-Policy.pdf

Parental Leave

  • Return to work rate after parental leave: Male 100.0%, Female 85.7%, Total 97.6%
  • Retention rate after parental leave: 100.0% for all categories

Employee Representation

  • Employees part of associations/unions: 172 out of 2,774 permanent employees (6.2%)
  • Male: 138 out of 2,233 (6.2%), Female: 34 out of 541 (6.3%)

Health and Safety

  • Occupational health and safety management system: Yes, implemented across all locations
  • Safety incidents: 7 recordable work-related injuries for employees (per one million-person hours worked)
  • Fatalities: Nil
  • High consequence injuries: Nil
  • Health and safety assessments: 100% of plants and offices assessed

Environmental Performance

Energy Consumption (FY2026)
  • Renewable sources: 50,229 GJ
  • Non-renewable sources: 197,262 GJ
  • Total energy consumption: 247,491 GJ
  • Energy intensity: 19.83 GJ per million rupees of turnover
Water Management (FY2026)
  • Water withdrawal: 788,838 kiloliters (Groundwater: 131,343 kl, Third party water: 657,494 kl)
  • Water consumption: 788,838 kiloliters
  • Water intensity: 63.22 kl per million rupees of turnover
  • Water discharge: 78,884 kiloliters (all with tertiary treatment)
  • Zero Liquid Discharge: Yes, implemented across all assets
Air Emissions (FY2026)
  • NOx: 1,761.8 µg/m³
  • SOx: 511.7 µg/m³
  • Particulate matter: 1,018.6 µg/m³
Greenhouse Gas Emissions (FY2026)
  • Scope 1 emissions: 2,738 metric tonnes of CO2 equivalent
  • Scope 2 emissions: 33,767 metric tonnes of CO2 equivalent
  • Total emissions intensity: 2.93 metric tonnes of CO2 equivalent per million rupees of turnover
Waste Management (FY2026)
  • Plastic waste: 27.4 metric tonnes
  • E-waste: 8.5 metric tonnes
  • Construction and demolition waste: 3.4 metric tonnes
  • Other hazardous waste: 2.2 metric tonnes
  • Total waste generated: 1,842 metric tonnes
  • Waste intensity: 92.86 metric tonnes per million rupees of turnover

Environmental Compliance

  • Compliant with applicable environmental laws: Yes
  • Non-compliances: None
  • Environmental impact assessments: Not Applicable

CSR and Community Engagement

CSR Projects in Designated Aspirational Districts

1. Uttarakhand, Nainital: ₹18.9 million

2. Pan India, Multiple Cities: ₹2.50 million

3. Haryana, Gurgaon: ₹0.05 million

4. Maharashtra, Pune: ₹0.04 million

5. Karnataka, Bengaluru: ₹0.02 million

6. Telangana, Hyderabad: ₹0.02 million

7. Gujarat, Ahmedabad: ₹0.02 million

8. Maharashtra, Nashik: ₹0.01 million

Beneficiaries of CSR Projects

Various initiatives including health and wellbeing, ration distribution, old age home support, women education, safety awareness, and community nutrition, benefiting approximately 15-100 beneficiaries per project.

Consumer Responsibility

Consumer Complaints (FY2026)

  • Data privacy: 0
  • Advertising: 0
  • Cyber-security: 0
  • Delivery of essential services: 3 (all resolved)
  • Restrictive Trade Practices: 0
  • Unfair Trade Practices: 0
  • Other: 0

Data Security

  • Data breaches: None
  • Data breaches involving personally identifiable information: None
  • Cyber security framework: Yes, with ISO 27001:2022 and ISO 27701 certifications