Authority: Supreme Court of India, Civil Original Jurisdiction
Order Date: 20 July 2026
Case Overview
- Parties: Revnomix Solutions LLP (Petitioner), a Mumbai‑registered LLP providing revenue‑management and data‑analytics services to the hospitality sector, and The Convo Holding Limited (Respondent), a Cyprus‑incorporated company owning and operating hotel properties.
- Agreement dated 10 April 2023: Revnomix engaged to provide revenue‑management services for three Convo hotel properties.
- First addendum (9 August 2023): Services extended to a fourth hotel in Italy.
- Fee structure: One‑time setup fee of €450 per hotel and a monthly commission of 1.5% of Total Room Revenue, payable in Euros upon invoicing.
- Second addendum (effective 1 May 2024): Monthly commission reduced to 1.15%.
- Dispute: Respondent allegedly failed to make timely payments of monthly invoices from September 2023 onward.
- Termination: Respondent sent email termination notice on 25 July 2024, which was accepted by the petitioner.
- Settlement discussions: On 1 October 2024, Respondent communicated willingness to pay 75% of the outstanding amounts; petitioner accepted, but Respondent made only partial payments.
- Arbitration notice: Petitioner issued notice under Section 21 of the Arbitration and Conciliation Act on 17 October 2025, proposing Ms Chandana Salgaonkar, Advocate, as sole arbitrator. Respondent did not respond within the stipulated 30‑day period.
- Petition: Petitioner filed an arbitration petition under Section 11(5) of the Act seeking appointment of a sole arbitrator.
Final Outcome
- The Court allowed the arbitration petition and appointed Mr Ganesh Khemka, Advocate, as the Sole Arbitrator to resolve the disputes between the parties.
- Seat of arbitration: Mumbai, India, as per the arbitration agreement and subsequent communications.
- The Arbitrator is granted liberty to fix his own remuneration/fees.
- All pending interlocutory applications, if any, are disposed of.
Topics: Arbitration, Revenue Management Services