Date: 7th July, 2026

General Company Information

Corporate Details:

  • Corporate Identity Number (CIN): L72200MH1994PLC082110
  • Year of Incorporation: 18 October 1994
  • Corporate Office: Tower-A, Sonata Towers, Global Village (Sattva Global City), RVCE Post, Kengeri Hobli, Mysore Road, Bengaluru 560059, India
  • Paid-up Capital: ₹28,04,24,816
  • Listed on: BSE Limited and National Stock Exchange of India Limited
  • Reporting Boundary: Consolidated

Business Operations

Business Activities (90% of turnover):

  • Main Activity: Information Technology Services and Solutions
  • Description: IT consultancy, Computer Programming, Modernization, testing support related activities
  • NIC Code: 72291
  • % of Turnover: >90%

Geographical Presence:

  • National Locations: 11 facilities across 7 states
  • International Locations: 24 facilities across 17 countries
  • Export Contribution: 39% of total turnover

Customer Sectors Served:

Retail, Manufacturing, Banking, Financial Services and Insurance (BFSI), Healthcare and Life Sciences (HLS), Technology, Media and Telecom (TMT), and Emerging Technologies

Geographic Markets:

America, UK, Ireland, Europe, ANZ, Middle East, and APAC

Employee Statistics

Total Workforce Composition (FY 2025-26):

  • Employees: 6,386 total
  • Permanent: 5,948 (Male: 4,110 - 69%, Female: 1,838 - 31%)
  • Other than permanent: 438 (Male: 332 - 76%, Female: 106 - 24%)
  • Workers: 149 total
  • Permanent: Not Available
  • Other than permanent: 149 (Male: 125 - 84%, Female: 24 - 16%)

Differently Abled Workforce:

  • Employees: 49 total (Permanent: 47, Other than permanent: 2)
  • Male: 35 (71%), Female: 14 (29%)
  • Workers: Not Available

Gender Representation in Leadership:

  • Board of Directors: 14.29% female (1 out of 7)
  • Key Management Personnel: 25% female (1 out of 4)

Employee Turnover Rates (Past 3 Years):

  • FY 2026: 1,949 total (Male: 1,392, Female: 557)
  • FY 2025: 1,514 total (Male: 1,088, Female: 426)
  • FY 2024: 1,506 total (Male: 1,083, Female: 423)

Subsidiary Companies

The report lists 22 subsidiary companies, all with 100% ownership except Sonata Software (Qatar) LLC (49% ownership). All subsidiaries participate in the business responsibility initiatives of the listed entity.

Key subsidiaries include:

1. Sonata Information Technology Limited

2. Sonata Software Solutions Limited

3. Encore IT Services Solutions Private Limited

4. Sonata Software North America Inc.

5. Sonata Software GmbH

6. Sonata Europe Ltd., UK

7. Sonata Australia Pty Ltd

8. Sonata Software Canada Limited

9. Sonata Software (Qatar) LLC

10. GAPbuster Inc.

[12 additional subsidiaries listed]

Financial Information

  • Turnover: ₹1,070,124 lakhs
  • Net Worth: ₹190,463 lakhs
  • CSR Applicable: Yes (under Section 135 of Companies Act, 2013)

Material Issues and Risk Management

The report identifies 11 material issues with corresponding risks/opportunities:

1. Talent Development, Retention & Labor Practices (Opportunity)

  • Rationale: Global digital transformation creating skilled talent imbalance
  • Approach: Industry-leading practices, employee engagement initiatives, DNA values framework
  • Financial Impact: Positive - improves employee performance and customer satisfaction

2. Customer Relationship Management (Opportunity)

  • Rationale: Growth aligned with digital transformation adoption rates
  • Approach: Developed Harmoni.AI platform, matured digital and modern engineering capabilities
  • Financial Impact: Positive - higher client retention and new business acquisition

3. Human Rights and Health & Safety (Opportunity)

  • Rationale: Fundamental part of ESG strategy beyond legal requirements
  • Approach: Specialized EHS team, consistent framework across operations
  • Financial Impact: Positive - improved staff retention through employee experience investment

4. Corporate Citizenship & Philanthropy (Opportunity)

  • Rationale: Commitment to generating social and economic value
  • Approach: Disciplined framework with NGO partners, rigorous internal review process
  • Financial Impact: Positive - builds stakeholder trust and establishes credibility

5. Risk and Crisis Management (Risk)

  • Rationale: Various risks from climate change to operational stability
  • Approach: Continuous risk assessment and process improvement cycle
  • Financial Impact: Negative - risk exposure threatens stability and bottom-line performance

6. Innovation Management (Opportunity)

  • Rationale: Robust culture of innovation driven by skilled workforce and R&D
  • Approach: Tech Fest platform, Sonata Spark talent growth initiative with funding support
  • Financial Impact: Positive

7. Resource Management (Water & Waste) (Opportunity)

  • Rationale: Strategic opportunity to optimize operations while minimizing environmental impact
  • Approach: Energy & resource optimization, systems & automation, HUIDA water management
  • Financial Impact: Positive - implementation of various initiatives

8. Supply Chain Management (Risk and Opportunity)

  • Rationale: Diverse supplier network essential to service delivery
  • Approach: Expanded supplier evaluation to incorporate environmental and social governance
  • Financial Impact: Positive - mitigates supply chain risks and minimizes disruptions

[Additional material issues covered in report]

Compliance and Governance

Policy Coverage:

  • All 9 NGRBC Principles covered by policies
  • Board-approved policies: Principle 1, 4, 8, and 9
  • All policies translated into procedures and extended to value chain partners

Certifications and Standards:

  • ISO 9001:2015 (Quality Management)
  • ISO 20000-1 (Service Management)
  • ISO 14001 (Environmental Management)
  • ISO 27001 (Information Security)
  • ISO 45001 (Occupational Health & Safety)
  • 3rd Party Assurance for Greenhouse Gas Emissions Scope 1,2,3
  • UNGC signatory
  • Systems as per GHG protocol

Grievance Mechanisms:

  • Communities: Third-Party Code of Conduct and Business Ethics with Vigil Mechanism Policy
  • Shareholders: 11 complaints in FY2025 (all resolved), 9 complaints in FY2026 (all resolved)
  • Other stakeholder groups: No complaints reported

Environmental Performance

Energy Consumption:

  • Energy intensity per rupee of turnover adjusted for PPP: Not Available
  • Not covered under PAT Scheme

Water Management:

  • Total water withdrawal: 9,431 kiloliters (FY2026)
  • Surface water: 0
  • Groundwater: 1,109
  • Third party water: 8,322
  • Seawater/desalinated: 0
  • Total water consumption: 9,431 kiloliters
  • Water intensity per rupee of turnover: 0.00000008813
  • Zero Liquid Discharge systems deployed at two Bangalore facilities

GHG Emissions:

  • Scope 1: 4.59 metric tonnes CO2 equivalent
  • Scope 2: 564.90 metric tonnes CO2 equivalent
  • Scope 3: 2,953.49 metric tonnes CO2 equivalent
  • Total emission intensity per rupee of turnover: 0.00000000532

Waste Management:

  • Total waste generated: 24.92 metric tonnes
  • Waste disposed through other disposal operations: 24.92 metric tonnes
  • E-waste handled through authorized recyclers

Social Initiatives

CSR Projects:

Multiple projects across various entities including:

  • Arvind Eye Hospital - Cerebral Visual Impairment support
  • Industree Crafts Foundation - Digital archival platform for artisans
  • Functional Vocational Training and Research Society - Technical skill-building
  • Akshaya Patra - Student nutrition program
  • Computer Shiksha - Digital divide bridging initiative

Procurement Practices:

  • 31.04% directly sourced from MSMEs/small producers
  • 99.4% directly sourced from within India
  • Preferential procurement policy for marginalized/vulnerable groups (<1% of total procurement)

Consumer Responsibility

Consumer Complaint Mechanisms:

  • Customer feedback surveys at strategic and operational levels
  • Formal escalation process for complaints
  • Corrective action plans implemented for issues

Data Privacy and Security:

  • Cyber security and data privacy framework in place
  • No data breaches reported in FY26
  • No instances of product recalls

Not Specified: KMP/Board Changes, Dividend Declaration, Board Meeting Outcomes, Financial Results, Auditor's Report, Disinvestment/Strategic Actions, Media Release/Investor Communication