Date: July 24, 2026

Business Activities

  • Main Activity: Information Service Activities (100% of turnover)
  • Product/Service: Other information service activities (Food Delivery and Restaurant Exploration), NIC Code 63999 (100% of turnover)

Operations

  • Number of Offices: 4 key offices (national), 68 total offices (mix of co-working and leased spaces)
  • Markets Served: 35 locations (28 states and 7 Union Territories) in India; No international operations
  • Export Contribution: Not Applicable
  • Customer Base: End Consumers (platform users) and Restaurant Partners/Food Entrepreneurs

Employees & Workforce (as of March 31, 2026)

  • Total Employees: 9,047 (Permanent: 5,321; Other than permanent: 3,726)
  • Male: 7,353 (81.28%), Female: 1,694 (18.72%)
  • Total Workers: 303 (All other than permanent; Male: 247, Female: 56)
  • Differently Abled Employees: 3 (All male, permanent)
  • Board Diversity: 8 directors, 1 female (12.5%)
  • Key Management Personnel: 4, 1 female (25%)
  • Turnover Rate (Permanent Employees): 34.87% (Male: 34.72%, Female: 35.42%)

Subsidiaries & Associates

  • Wholly-owned Subsidiaries: Swiggy Networks Limited, Supr Infotech Solutions Limited, Swiggy Neocap Private Limited
  • Step-down Subsidiaries: Swiggy Instamart Private Limited, Lynks Logistics Limited
  • Associate Company: Loyal Hospitality Private Limited (21.72% stake)
  • Trust: Swiggy Employee Stock Option Trust (under company control)

Financial Highlights (Standalone)

  • Turnover: ₹12,128 Crore (includes revenue from discontinued operations effective April 1, 2026)
  • Net Worth: ₹20,839 Crore
  • CSR Applicability: Not applicable for FY 2025-26 (does not meet financial threshold)

Complaints/Grievances (FY 2025-26)

  • Communities: 2 filed, 3 pending
  • Investors: 0 filed, 0 pending
  • Shareholders: 5 filed, 1 pending
  • Employees & Workers: 61 filed, 10 pending
  • Customers: 39 filed, 136 pending
  • Value Chain Partners: 25 filed, 37 pending
  • Others: 2 filed, 10 pending

Material Responsible Business Conduct Issues

1. Environmental: Reducing Emissions (Opportunity & Risk)

  • Approach: Climate Risk Assessment, fleet electrification, Eco-Saver feature, renewable energy integration
  • Financial Implications: Positive (operational efficiency, green financing access); Negative (regulatory penalties if delayed action)

2. Environmental: Delivering Circular Change (Opportunity)

  • Approach: Plastic reduction/offsetting, sustainable packaging transition, behavioral nudges
  • Financial Implications: Positive (reduced compliance costs, brand differentiation)

3. Social: Delivery Partner Well-being (Opportunity)

  • Approach: Human Rights Risk Assessment, insurance (₹21 crore claims in FY26), safety measures, financial literacy
  • Financial Implications: Positive (reduced attrition, improved service consistency)

4. Social: Food Integrity (Opportunity)

  • Approach: Swiggy Seal certification with independent audits and revocable accreditation
  • Financial Implications: Positive (reduced refunds/claims, strengthened brand equity)

5. Social: Inclusive Value Network (Opportunity)

  • Approach: Empowerment programs for delivery partners, restaurant partners, and workforce
  • Financial Implications: Positive (higher retention, productivity, and stakeholder trust)

6. Governance: Data Privacy & Cyber Security (Risk)

  • Approach: Advanced encryption, AI threat detection, compliance with DPDP Act, ISO certifications
  • Financial Implications: Negative (potential financial losses from breaches)

7. Governance: Strong Corporate Governance (Opportunity)

  • Approach: Board oversight, enterprise risk management, whistleblower mechanism, ethical leadership
  • Financial Implications: Positive (investor confidence, risk reduction)

ESG Governance

  • Highest Authority: Sriharsha Majety (Managing Director and Group CEO)
  • Board Committee: Sustainability and CSR Committee (Sriharsha Majety, Anand Kripalu, Suparna Mitra)
  • Policies: Comprehensive policy framework covering all NGRBC principles, approved by Board
  • External Assessment: Conducted by PwC for policy evaluation

Key Performance Highlights

  • Environmental:
  • Avoided 13,308 tCO2e through EV deliveries
  • Avoided 812.6 tCO2e through Eco-Saver route optimization (8.9 million km reduction)
  • Avoided 1,300 tCO2e through cloud optimization
  • 3,328 metric tonnes plastic offset through recycling
  • Total Energy Consumption: 8,892.49 GJ (39.25% renewable)
  • Total Water Consumption: 15,682.78 kL
  • Total Waste Generated: 111.02 metric tons (101.26 tons recovered)
  • Social:
  • Delivery Partners: 6.49 lakh monthly transacting partners, 100+ million orders delivered
  • Women Representation: 22.04% in permanent employees, 27.71% return-to-work after parental leave
  • Training: 100% of permanent employees trained on health, safety, and skill upgradation
  • Safety: Zero lost time injuries, zero fatalities
  • Recognition:
  • MSCI ESG Rating: 'AA' (2025 assessment)
  • NSE Sustainability Ratings: 'Leader' with score of 78

Assurance

  • Limited assurance provided by Grant Thornton Bharat LLP on identified sustainability information
  • Assurance covered energy, water, GHG emissions, waste, employee wellbeing, gender diversity, inclusive development, and customer engagement metrics

No Material Disclosures Under

  • Dividend Declaration
  • KMP/Board/Auditor Changes
  • Financial Results
  • Auditor's Report
  • Disinvestment/Strategic Actions
  • Media Release/Investor Communication