Date: June 23, 2026

Business Activities

  • Main Activity: Information Technology – Software and Services (100% of turnover)
  • Products/Services: IT consulting, Software application development and maintenance (85.99% of turnover); Business Process Services and Operations (14.01% of turnover)
  • NIC Code: 62099 (IT services), 82200 (BPS)

Operations & Markets

  • Number of offices: 64 National, 199 International
  • Markets served: 11 Indian states, 80 countries internationally
  • Export contribution: 93.46% of total turnover (based on standalone financials)
  • Customer sectors: Communication, Media and Entertainment, Manufacturing, Technology, BFSI, Retail, Transport and Logistics, Healthcare and Life Sciences

Employee Statistics (as of March 31, 2026)

Total Workforce

  • Permanent employees: 131,502 (Male: 86,226 [65.6%], Female: 45,249 [34.4%], Others: 27 [0.02%])
  • Other than permanent: 8,714 (Male: 5,454 [62.6%], Female: 3,256 [37.4%], Others: 4 [0.05%])
  • Total employees: 140,216 (Male: 91,680 [65.4%], Female: 48,505 [34.6%], Others: 31 [0.02%])

Diversity & Inclusion

  • Differently abled employees (voluntarily disclosed): 370 (Permanent: 351, Other: 19)
  • Board diversity: 4 women out of 10 directors (40%)
  • Key Managerial Personnel: 1 woman out of 3 KMPs
  • Turnover rate: 12.1% overall (Male: 12.5%, Female: 11.1%)

Employee Benefits & Training

  • 100% coverage for PF and Gratuity for permanent Indian employees
  • 11.1% coverage for ESI
  • 100% employees received health and safety training
  • 88.08% employees received skill upgradation training
  • 96.7% employees trained on human rights policies
  • Cost incurred on wellbeing measures: 1.42% of total revenue

ESG Performance Metrics

Energy Consumption

  • Total energy consumed: 530,115 GJ
  • Renewable energy: 140,202 GJ (26.45%)
  • Non-renewable energy: 389,913 GJ
  • Energy intensity: 0.000000933 per rupee of turnover

Water Management

  • Total water withdrawal: 800,720.44 kiloliters
  • Groundwater: 201,022.80 kiloliters
  • Third-party water: 599,697.64 kiloliters
  • Water consumption: 685,043.98 kiloliters
  • Water discharge: 115,676 kiloliters (sent to municipal sewerage)
  • All company-owned facilities are 'Zero Water Discharge' facilities with STPs

Emissions

  • Scope 1 emissions: 9,601 tCO2e
  • Scope 2 emissions: 71,582 tCO2e
  • Scope 3 emissions: 33,924 tCO2e
  • Emission intensity: 0.0000001429 per rupee of turnover
  • NOx emissions: 0.83 tonnes
  • SOx emissions: 0.28 tonnes
  • Particulate Matter: 0.11 tonnes

Waste Management

  • Total waste generated: 468.33 metric tonnes
  • Plastic waste: 7.85 tonnes
  • E-waste: 17.77 tonnes
  • Bio-medical waste: 1.22 tonnes
  • Other non-hazardous waste: 441.49 tonnes
  • Waste recycled: 461.19 tonnes (98.5% recycling rate)
  • Waste to landfill: 7.14 tonnes

Material ESG Risks Identified

1. Ethics & Compliance: Risk of non-compliance with ethical standards leading to legal penalties and reputational damage

2. Cyber Security & Data Privacy: Risk of data breaches affecting customer trust and regulatory compliance

3. Climate Change: Physical and transition risks from climate-related events and regulations

4. Human Rights: Risk of violations in global operations leading to legal liabilities

5. Innovation: Opportunity to develop sustainable technology solutions

Governance Structure

  • Board-level oversight: CSR Committee and Risk Management Committee review sustainability quarterly
  • Chief Sustainability Officer: Sandeep Chandna (contact: +91-9810314114)
  • External assurance: DNV Business Assurance India Private Limited
  • Assurance type: Reasonable assurance on BRSR core indicators, limited assurance on select BRSR indicators

Policy Framework

  • Code of Ethical Business Conduct
  • Anti-Bribery and Anti-Corruption Policy
  • Sustainable Supply Chain Management Policy
  • Human Rights Policy
  • Prevention of Sexual Harassment Policy
  • Health, Safety and Environment Policy
  • Data Privacy and Protection Policy
  • All policies approved by Board and extend to value chain partners

Compliance & Grievances

  • GST penalties: ₹77,292 to ₹70,93,796 across various states for ITC issues
  • Employee grievances: 109 complaints received, 4 pending resolution
  • Sexual harassment complaints: 82 global complaints, 15 pending
  • No complaints from communities, investors, or customers on principles
  • No disciplinary actions for bribery/corruption against Directors/KMPs/employees

CSR Applicability

  • CSR applicable: Yes
  • Turnover: ₹4,89,270 Mn (standalone)
  • Net worth: ₹2,16,936 Mn (standalone)
  • Beneficiaries: Youth Empowerment (107,778), Child Development (18,698), Teacher Education (11,870)

Value Chain Management

  • 90% inputs sourced sustainably
  • 100% of top suppliers assessed for environmental impacts
  • 3.56% procurement from MSMEs
  • 86.29% procurement from within India
  • Supplier training coverage: 100% by value of business

Certifications & Standards

  • ISO 9001:2015 (Quality Management)
  • ISO 27001:2022 (Information Security)
  • ISO 14001:2015 (Environmental Management)
  • ISO 45001:2018/2023 (Occupational Health & Safety)
  • ISO 22301:2019 (Business Continuity)
  • LEED/IGBC Green building certifications

External Assurance

  • Assurance provider: DNV Business Assurance India Private Limited
  • Assurance standard: ISAE 3000, DNV VeriSustain Protocol V6.0
  • Assurance opinion: BRSR Core KPIs reported in accordance with reporting requirements
  • Scope: Reasonable assurance on BRSR Core indicators for FY 2025-26