The AMRIT scheme provides affordable medicines for critical diseases, managed by HLL Lifecare under a COCO model, with annual statutory audits ensuring operational and financial compliance.
An integrated IT system automates discounting at point-of-sale in AMRIT pharmacies, minimizing manual intervention and ensuring transparent pricing for patients.
A multi-channel grievance mechanism allows patients to report discrepancies via email, website, or CPGRAMS portal for timely resolution of complaints.