India Post APT 2.0 Review Highlights AI-Led Transformation

Minister of State for Communications Dr. Chandra Sekhar Pemmasani reviewed India Post's APT 2.0 digital platform.
The AI-integrated platform enables real-time intelligence, data-driven decisions, and automated functions for branch offices.
Measurable benefits include faster service delivery, reduced manual intervention, and improved customer satisfaction.
The transformation aligns India Post with corporate-style efficiency and a national logistics backbone vision.