Service Details
International Parcel Connect is a cross-border parcel shipping service designed for e-commerce businesses, D2C brands, marketplace sellers, SMEs, and growing exporters seeking affordable and reliable access to overseas customers. The service offers an alternative between premium-priced express services and lower-cost postal options.
Technical Specifications
- Service type: B2C cross-border parcel shipping
- Initial market: India to United States shipments
- Weight range: 50 grams to 11 kilograms
- Delivery options: Standard and Expedited
- Supported categories: Apparel and fashion products, automobile spare parts, books, handicrafts, imitation jewellery, rugs, and other eligible marketplace and e-commerce products
- Powered by: DHL eCommerce
Market Context and Expansion Plans
India's B2C e-commerce exports are currently estimated at approximately US$2 billion. Blue Dart plans to progressively extend International Parcel Connect to other markets including the United Kingdom, countries in the European Union, Canada, and Australia to support Indian businesses' global e-commerce aspirations.
Management Commentary
Balfour Manuel, Managing Director of Blue Dart, stated: "For years, our customers have asked us to extend Blue Dart's trusted service to their international shipping needs. International Parcel Connect answers that call with a worldclass solution, combining our operational strengths in India with the reach of our international network."
Dipanjan Banerjee, Chief Commercial Officer of Blue Dart, added: "International Parcel Connect bridges this gap, allowing customers to choose between two delivery speeds to suit their needs. Shipment visibility and Blue Dart customer support in India provide greater control and a local point of contact."
Regulatory and Compliance
Shipments are subject to applicable customs, regulatory, commodity, weight, and dimensional requirements. The service combines Blue Dart's capabilities and customer support in India with an established international parcel network.
Company Background
Blue Dart Express Ltd. is South Asia's premier express air and integrated transportation & distribution company, offering delivery to over 56,400 locations in India. As part of DHL Group's DHL eCommerce division, Blue Dart accesses the largest express and logistics network worldwide, covering over 220 countries and territories.