Financial Performance - Q2 FY27

  • Revenue: ₹59.1 crores, representing 15% year-on-year growth (vs. ₹51.4 crores in Q2 FY26)
  • Adjusted EBITDA: ₹10.0 crores (vs. ₹11.4 crores in Q2 FY26)
  • Adjusted EBITDA Margin: 17% (vs. 22.2% in Q2 FY26)
  • Profit After Tax: ₹6.4 crores (vs. ₹5.8 crores in Q2 FY26)
  • Cash Flow from Operations: ₹11.6 crores, representing 20.6% year-on-year growth

Financial Performance - H1 FY27

  • Revenue: ₹110.4 crores, representing 14.7% year-on-year growth (vs. ₹96.3 crores in H1 FY26)
  • Adjusted EBITDA: ₹18.1 crores
  • Adjusted EBITDA Margin: 16.4%
  • Profit After Tax: ₹11.1 crores

Business Segment Performance

Uniware:

  • Delivered double-digit year-on-year growth in Q2 FY27
  • Added 121 enterprise clients in Q2 FY27 (vs. 103 clients in Q2 FY26), representing 17.5% growth
  • International business contributes approximately 6% of Uniware revenues (vs. 3% at time of listing)
  • International business is profitable and growing faster than domestic business
  • Uniware adjusted EBITDA margin: 36% in Q2 FY27

Shipway:

  • Grew 15.7% year-on-year in Q2 FY27
  • Crossed ₹100 crores in annualized revenue run rate
  • Gross margin trends around 20% (industry benchmark)
  • Currently has less than 5% market share in estimated ₹4,000 crores courier aggregation market

Product Development and Innovation

  • Newer Offerings: UniReco and UniCapture modules crossed annualized revenue run rate of over ₹3 crores, contributing ~2.5% of Uniware revenues
  • Client Adoption: More than 150 clients using UniReco and UniCapture products
  • 7-8% of Uniware enterprise clients use UniReco
  • 5-6% use UniCapture
  • AI Innovation: Launched DNA, second-generation AI companion that identifies signals and potential anomalies, enabling automated corrective actions
  • Beta Launch: DNA rolled out to 10-15 customers, currently offered for free

Growth Strategy

Three key growth levers being pursued:

1. New Client Acquisition: Strengthening sales and marketing capabilities

2. Expanding Existing Relationships: Upselling newer modules (UniReco, UniCapture) and cross-selling Shipway offerings

3. AI-led Product Innovation: Expanding product capabilities in breadth and depth

Client Base and Market Position

  • Client Overlap: Approximately 10% client overlap between Uniware and Shipway
  • Volume Contribution: 20-25% of Shipway shipment volumes generated by Uniware clients
  • Market Leadership: More than double the size of next player in e-commerce operations management
  • Pricing Premium: 50% more expensive than any other player in the market

Operational Metrics

  • Peak Processing: 60 lakh transactions processed on a single day during Diwali season
  • Quick Commerce: 2x increase in quick commerce peak processing
  • Transaction Mix: 45-50% of client base using B2B and quick commerce offerings

Cash Position and Balance Sheet

  • Cash and Bank Balances: ₹104.4 crores as of Q2 FY27 (vs. ₹63.4 crores as of Q2 FY26), representing 65% year-on-year growth
  • Strong Balance Sheet: Supported by continued cash generation

Management Guidance and Outlook

  • Uniware: Confident of delivering >15% year-on-year revenue growth from Q4 FY27 onwards
  • Shipway: Expect year-on-year revenue growth to accelerate to >20% from Q4 FY27 onwards
  • Profitability: Pace of incremental investments to moderate in second half of FY27
  • Shipway expected to achieve adjusted EBITDA profitability starting Q3 FY27
  • Shipway expected to achieve PAT profitability starting Q4 FY27
  • Margins: Expect consolidated profitability and margins to improve during H2 FY27 supported by revenue growth and operating leverage
  • Long-term: Target to grow business 5x from current levels with steady-state adjusted EBITDA margins of 20%+

Investment Strategy

  • M&A Approach: Patient approach focusing on opportunities adjacent to current offerings
  • M&A Criteria: Should make sense for existing customers, good product, good team, profitable or path to profitability, reasonable valuation
  • Cash Utilization: Best utilization of cash is for strategic M&A to accelerate journey

Tax Consideration

  • Lower tax expense in H1 FY27 due to recognition of deferred tax benefits related to Shipway business turning profitable

Participants in Conference Call

  • Management: Mr. Kapil Makhija (Managing Director and CEO), Mr. Anurag Mittal (CFO)
  • Advisors: Strategic Growth Advisors (Investor Relations Advisors)