The Ministry of Home Affairs provided a comprehensive update on India's cybercrime prevention infrastructure, highlighting significant financial protections achieved through the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS).
As of June 30, 2026, the CFCFRMS platform operated by the Indian Cyber Crime Coordination Centre (I4C) has saved more than Rs. 11,158 Crore across more than 32.80 lakh complaints since its launch in 2021. The system includes a toll-free Helpline number '1930' for assistance in lodging online cyber complaints.
To strengthen operational efficiency, the Ministry has issued a comprehensive Standard Operating Procedure (SOP) for NCRP-CFCFRMS that establishes a standardized framework for complaint processing, bank coordination, grievance redressal, removal of lien markings, and restoration of defrauded funds. Two key modules became functional in April 2026: the Money Restoration Module for expeditious restoration of defrauded money to victims, and the Grievance Redressal Module for timely handling of grievances related to frozen bank accounts and lien markings.
The Suspect Registry of cyber criminal identifiers, launched on September 10, 2024, in collaboration with Banks/Financial Institutions, has achieved significant results. As of June 30, 2026, it has collected more than 30.48 lakh suspect identifier data from banks and identified 32.08 lakh Layer 1 mule accounts, which have been shared with participating entities. This initiative has resulted in declined transactions worth Rs. 25,698 crores.
CERT-In plays a complementary role by issuing ongoing alerts and advisories about cyber threats, including malicious attacks using Artificial Intelligence. The organization has deployed AI-driven situational awareness systems to detect malicious domains and phishing activities, and operates an automated cyber threat intelligence exchange platform for sharing tailored alerts with organizations across sectors.
The Ministry has provided substantial financial support to states/UTs, releasing Rs. 132.93 crores under the 'Cyber Crime Prevention against Women and Children (CCPWC)' Scheme for capacity building. This funding has supported the establishment of cyber forensic-cum-training laboratories in 33 States/UTs (including Maharashtra) and training for more than 24,600 Law Enforcement Agency personnel, judicial officers, and prosecutors on cyber crime awareness, investigation, and forensics.
Infrastructure development includes state-of-the-art National-Digital Investigation Support Centers established in New Delhi (February 18, 2019) and Assam (August 29, 2025), which have provided services in more than 14,064 cyber crime cases to State/UT LEAs as of June 30, 2026. Currently, 7 Central Forensic Science Laboratories and 28 State Forensic Science Laboratories (including in Maharashtra) are operational across the country, with assistance provided to 20 States/UTs for strengthening cyber forensic capacities under the Nirbhaya funded scheme.
The platform has achieved extensive participation with 1,586 entities onboarded onto CFCFRMS, including 40 foreign banks operating in India. The constitutional framework notes that 'Police' and 'Public Order' are State subjects per the Seventh Schedule of the Constitution of India, with States/UTs primarily responsible for crime prevention, detection, investigation, and prosecution through their Law Enforcement Agencies, while the Central Government supplements these initiatives through advisories and financial assistance.