Date: September 16, 2026
Regulatory Penalty Disclosure
MTNL has received two separate orders from the Telecom Regulatory Authority of India (TRAI) dated September 14, 2026, imposing financial disincentives for quality of service violations.
First Penalty Details
- Authority: Telecom Regulatory Authority of India (TRAI)
- Amount: ₹11,00,000 (Rupees Eleven Lakhs only)
- Violation Period: Quarter ending September 2025
- Regulations Violated: Contravention of provisions of regulation 9 and regulation 10 of the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 (06 of 2024)
- Service Affected: Access Service (Wireline)
- Order Received: September 15, 2026
Second Penalty Details
- Authority: Telecom Regulatory Authority of India (TRAI)
- Amount: ₹5,70,000 (Rupees Five Lakh Seventy Thousand only)
- Violation Period: Month of September 2025
- Regulations Violated: Contravention of provisions of regulation 13 of the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 (06 of 2024)
- Service Affected: Access Service (Wireline)
- Order Received: September 15, 2026
Total Financial Impact
- Combined Penalty Amount: ₹16,70,000 (₹11,00,000 + ₹5,70,000)
Company Assessment
MTNL has stated that there is no material impact on the financial, operational or other activities of the company from these penalties.