MTNL received a TRAI order dated 13.04.2026 imposing a financial disincentive of ₹8,00,000.
The penalty is for failing to meet Quality of Service benchmarks for wireless access services in QE September 2025.
MTNL's submitted explanations for the performance failures were found to be unsatisfactory by the regulator.
The payment is due within 21 days from the order date, failing which interest will be levied.